
Jim Bone Nissan
Santa Rosa, CA
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This is our third Maxima purchased from this dealership. We have had pleasant experiences in all 3 purchases. Our salesman this time was Don Harris. Don Harris was professional and very easy to work with We have had pleasant experiences in all 3 purchases. Our salesman this time was Don Harris. Don Harris was professional and very easy to work with. The overall process was very easy as car buying can be. The service department has been excellent. For us the only service needed was preventive maintenance and that was done in a timely manner. More
First of all I must say that I'm really not too keen on auto dealerships, I have always considered them to be full of shifty salesman who are only after one thing and that is their commission. Fortunately auto dealerships, I have always considered them to be full of shifty salesman who are only after one thing and that is their commission. Fortunately I happen to come across Nissan of Santa Rosa and their salesman Niko. What an experience, Niko was very friendly, very outgoing, and very interested in what I wanted not what he could sell me. He was very knowledgeable and was able to sell me what I needed for my family not what would get him the biggest commission. I wish all salesman were more like Niko. I must say that Nissan of Santa Rosa is by far the most pleasurable and most agreeable dealership that I have ever been to. I have bought three vehicles from them in the past 5 years and have been very pleased. I will always recommend them for a new vehicle. I really want to say thank you to Niko, for never being pushy, letting me take my time in making my decision to buy, trying to sell me what I needed, and for not trying to put more on it than what was necessary. More
Nissan of Santa Rosa made our experience of buying a new truck really good. We're really happy with our truck and recommend it and Nissan of SR to anyone who asks. Both sales people we worked with were fr truck really good. We're really happy with our truck and recommend it and Nissan of SR to anyone who asks. Both sales people we worked with were friendly and professional. We didn't feel pressured which is very important to me. They will be our first choice for any future auto purchases. More
My wife came home from her recent service visit to Nissan Santa Rosa and actually took the time to tell me, yet again, how good the level of service is at this dealership. My wife usually has far more impor Santa Rosa and actually took the time to tell me, yet again, how good the level of service is at this dealership. My wife usually has far more important things to tell me but she felt compelled to marvel again (not the first time she's mentioned this), so far, she has no regrets about our decision to purchase this car (our '09 Altima Hybrid). We had a mfg defect with our radio and the issue, when brought forward, was quickly admitted to and we were scheduled for a replacement. The dealership offers an area for kids who get dragged along to the appointment (which is appreciated) and we had the item addressed quickly and with good communication and friendliness throughout. There've been a couple other small items and each time we've been treated very well. Thank you to David and to the Nissan Santa Rosa team. Our experience thus far would make us considering buying another vehicle down the road from you just due to the good service received thus far. Sincerely, Mark Bochow More
We lve Santa Rosa Nissan. Not a dealership where you walk in and are covered with sales staff ready to pounce. They are friendly, help and fun. I never thought buying a vehicle could be enjoyable, I was wron in and are covered with sales staff ready to pounce. They are friendly, help and fun. I never thought buying a vehicle could be enjoyable, I was wrong. This is the second car we have bought from them and most likely will not be the last. More
Nissan of Santa Rosa is about five miles from my house. They unfortunately could not get the car I wanted (limited stock) and the pricing and options were not lining up with my expectations. Although the g They unfortunately could not get the car I wanted (limited stock) and the pricing and options were not lining up with my expectations. Although the gentlemen who helped me was friendly he seemed a little pushy and would only talk numbers once I was at his desk. I also received lots of follow up calls. The day I bought my car I did call him first however I chose to drive down to Walnut Creek as the sales manager there cooperated with me over the phone and met my expectation with pricing/options. It was available, in stock, and by the time I got there the vehicle was cleaned and they had the keys ready to go. It was my first time buying a car and I was thrilled at my experience. Nissan is a great product and I am happy with my choice. More
Santa Rosa Nissan is a fantastic place to buy a car. The salesman who worked with me was Victor Moreno. He was friendly, kind, and extremely patient. He answered every question I had and was honest with me salesman who worked with me was Victor Moreno. He was friendly, kind, and extremely patient. He answered every question I had and was honest with me the entire time. Victor never tried to pressure me. He was very patient as I took a long time to make my final decision. I am grateful that I visited Santa Rosa Nissan and Victor Moreno. I would go back there to buy a car again in a heartbeat. The sales manager and finance manager were equally as wonderful and friendly. Both were also very easy to work with and my car buying experience a pleasurable one. I would recommend Santa Rosa Nissan and its friendly staff to anyone looking into a new or used car. More
I connected with the Nissan Dealer in Santa Rosa after receiving a phone call regarding my interest in a Nissan Versa Hatchback (through the internet). The phone message was friendly. When I called back receiving a phone call regarding my interest in a Nissan Versa Hatchback (through the internet). The phone message was friendly. When I called back (Don Harris) I was greeted with respect, kindness and received answers to a variety of questions I had concerning this vehicle. I was interested in a specifics regarding the transmission and wheels among other items as I had been looking around via the internet and my local area (north of Santa Rosa). This dealer was able to satisfy my questions and find the car I wanted. Of course we (the customer) always want a really, really good deal and even though I went a bit above what I planned on spending, I definitely purchased the right car for me. I have never owned a Nissan before - was going from a large SUV to smaller; was going from a manual to automatic (my choice) and looking for good gas mileage. I feel a received a lot of car for the money. I feel the people at the Nissan dealership of Santa Rosa worked for me as a positive team. I have recommended them to several people already. I have owned this vehicle for approximately three weeks. I live in a College town and many students have commented on what a nice looking vehicle I have. When I mentioned the amount of money; I look back and realize I chose a 2011 and sl version of the versa hatchback. I had originally set out for a 2010 versa (super plain) I chose this model after researching the different models and talking with the dealer. The powder white color was not easy to find with all the items I wanted, but this dealer did it in a quick efficient manner. More
Love the friendliness and overall great quality of service from Nissan of Santa Rosa. Not only are they very accommodating to me when I travel over an hour to have service but they get it done in time service from Nissan of Santa Rosa. Not only are they very accommodating to me when I travel over an hour to have service but they get it done in timely manner. My favorite part is they wash your car and vacuum. More
When we entered the Nissan lot we were there to look at a 2007 Nissan Murrano in exchange for our two small sedans. We knew we had a lot of requirements about buying a new car, and these guys didn't dissapoi 2007 Nissan Murrano in exchange for our two small sedans. We knew we had a lot of requirements about buying a new car, and these guys didn't dissapoint. They listened to our every need, and found us the perfect car for us. We ended up leaving with a 2008 Lexus RX350, we were absolutely blown away! They made our monthly payment work, got our loan through our current bank, and gave us a reasonable price on the vehicle. Thanks to David Hughes and his team we left with our Dream car, and had the utmost BEST Customer Service Experience at their Santa Rosa dealership all along the way. We purchased the Warranty, and additional insurance as well, knowing we would be well taken care of anytime we returned. They knew how to do business, and made it a pleasant experience-thats all you can ask for when buying such an expensive investment. Thank you to Dave Hughes and his excellent team at Northbay Nissan Santa Rosa. Warmest Regards Marshal and Amanda Henson More