Jim Bone Nissan

I had a wonderful experience dealing with David, Don and Greg. Don and Dave are Internet sales managers -- very professional and very polite. Greg is the person who ultimately spoke with me and made his bes Greg. Don and Dave are Internet sales managers -- very professional and very polite. Greg is the person who ultimately spoke with me and made his best offer that I could not reject. My suggestion to all the buyers is -- do as much research as you can on internet regarding the product, it's reliability, and price and when you are ready, do give them a chance. I am happy I took my business to them. More

My wife and I were looking at the pathfinder and competitior's offerings. We compared Subaru, Toyota and Honda. All the dealers had something to offer, but Cesar by far was the most friendly, enth competitior's offerings. We compared Subaru, Toyota and Honda. All the dealers had something to offer, but Cesar by far was the most friendly, enthusiastic, and knowlegeable about Nissan offerings. He is a big part of the reason we came back for another look at the Pathfinder and ultimately bought it. Cesar emphasized the Santa Rosa Nissan dealer's strong customer service from the service department, financing, and management. He gave sincere reasons why he likes working there. This is fairly unique and a real sign of a well managed business. We are first time buyers at Nissan and hope that the service is as good as Caesar has indicated. Our last three vehicle purchases have been Toyota's, and they are now just as arrogant as GM used to be---both sales and service. Chad Corser handled the financing and final paperwork in a very professional, efficient manner. He was clear in pointing out some additional add-on's we purchased. The financing is in progress, so far without a hitch. Chad made the entire process make sense and be easy for us. Great Job! Overall, my wife said it best...This was the best car buying experience we have ever had. Thank You, Jim Stephens More

I want to start out by saying, as a single mother I had a few concerns about buying a car, the price, safety and dealing with negotiating what would work best for us. I decided to go to Nissan of Santa Rosa few concerns about buying a car, the price, safety and dealing with negotiating what would work best for us. I decided to go to Nissan of Santa Rosa with hopes that a miracle could happen being that I have been cleaning up my credit and just started a new job. From the very beginning I was met with kindness and a feeling that I could trust the staff that are working at Nissan of Santa Rosa. Both David and Chad were friendly, helpful. They took the time to go through what car might be best for my given situation as well as how the payments worked so that I understood exactly what I was paying for. It was nice feeling like I was working with a team rather than being coerced into something I would regret later. I felt content when leaving not only because I love the car I bought but also that I dealt with good people. The experience was positive, I highly recommend going there if you are looking to buy a car. Lisa E. More

I have called prior to my visit. I had already told Boon what I wanted so he already knew what kind of vehicle I was looking for. When I went to the dealership, we did not waste any time, he knew what i wa what I wanted so he already knew what kind of vehicle I was looking for. When I went to the dealership, we did not waste any time, he knew what i wanted to test drive. Boon was very knowledgeable, friendly and very professional. Because I already told him what I wanted and the terms I wanted, he did not try to sell me anything under pressure. It was a pleasant and stress-free experience. More

My husband and I went in to just ask questions about trading our 2008 Nissan in and walked out a few hours later with a new 2011 Nissan altima. They gave us a deal to good to turn down. Don worked with trading our 2008 Nissan in and walked out a few hours later with a new 2011 Nissan altima. They gave us a deal to good to turn down. Don worked with us in every way possible. He was very good at what he does and his knowledge! While we there one of the owners cane up to us and said hello and started a conversation and was very nice and helpful. Great customer service! Very friendly and helpful! More

My salesman was Niko Griggs. He was so patient and really listened to what I liked and didn't like. I came to look at used cars and left with a brand new Altima. He never made a face when saying I don really listened to what I liked and didn't like. I came to look at used cars and left with a brand new Altima. He never made a face when saying I don't like this one or that one and never made me feel bad about my credit issues etc. EVERYONE from the finance guy to the gentlemen we signed papers with were so kind, careing and considerate. I am so happy we went to SR Nissan. I am recommending them to everyone I know. I had been at another dealership previously only to walk away feeling horrible and like customer service doesn't exsist anymore. SR Nissan was a true breath of fresh air. They made be feel important and they did everything in their power to help me out. I really appreciate what Niko and the staff at SR Nissan did for me, I am forever greatful and will be back as soon as my husband is ready for a new car. THANK YOU NIKO!!! More

After visiting another Nissan dealer and a Ford dealer, we came to Santa Rosa Nissan. Don Harris had called us in the morning to see if we wanted to come to this dealer and we agreed. We told him what we w we came to Santa Rosa Nissan. Don Harris had called us in the morning to see if we wanted to come to this dealer and we agreed. We told him what we were looking for. Then we test drove a Maxima. We had previously driven an Altima. After that we discussed price difference between the Maxima and the Altima. He offered a very good trade in for our 10 year old Maxima. We then decided to buy an Altima because we liked the ride and the price over all. We then talked with Jack Price about financing and all the other details. We spent a total of about 3 hours from start to finish with our purchase. What I liked most about Don and Jack were that neither one was pushy or high pressured. Both were very knowledgable about all things concerning Nissans. We left the dealership feeling very good about our purchase. More

My experience at Santa Rosa Nissan was a pretty good one,other than flexability of price of the vehicle and the Extended warranty (known to be generously padded,I do know this from personal experience a one,other than flexability of price of the vehicle and the Extended warranty (known to be generously padded,I do know this from personal experience as a Finance Manager , the purchasing experience was fairly painless. I enjoyed the repore I had with the Sales manaager, Greg white. The Salesman, Clarence Fegan, was efficent and did not pester me at all. He was knowledgable about the model I wanted and listened to my information of what I wanted and did not want, that is a big deal for me. I spent seven years in the Auto business and know the process inside and out. My experience in Finance was actually FUN and Jack Price is good at what he does. Overall the experience at Santa rosa Nissan was a good one. I will most deffinitely use the Service Department for my future needs and quite possibly any sales or leasing needs I may have in the future. ThanknYou, Sharon English More

Your sales manager ( DOn Harris) greeted us in the Parking lot and checked with us the car we needed. Without wasting much time , he took us for ride front wheel drive Rogue. Since we were looking f Parking lot and checked with us the car we needed. Without wasting much time , he took us for ride front wheel drive Rogue. Since we were looking for AWD Rogue he checked with his manager and find the car we needed in another dealer. All the paper work get it done fast and the next working day as promised we were able to bring the car home. He took us the service station and intoduced us the Service people. All the conversation were very frien dly. More

The Sentra we just purchased is our second Nissan. We also own an Altima, which we purchased from this dealer three years ago. Cesar, our salesperson, was extremely helpful and he has a very relaxed mann also own an Altima, which we purchased from this dealer three years ago. Cesar, our salesperson, was extremely helpful and he has a very relaxed manner. He even took the time to show us some things about our Altima that we didn't know....and this was before he'd made the sale. Jose and Jack did an excellent job of putting together the necessary paperwork, and Jack matched our premium Credit Union interest rate with one of their preferred lenders. More