Jim Bone Nissan

I have called prior to my visit. I had already told Boon what I wanted so he already knew what kind of vehicle I was looking for. When I went to the dealership, we did not waste any time, he knew what i wa what I wanted so he already knew what kind of vehicle I was looking for. When I went to the dealership, we did not waste any time, he knew what i wanted to test drive. Boon was very knowledgeable, friendly and very professional. Because I already told him what I wanted and the terms I wanted, he did not try to sell me anything under pressure. It was a pleasant and stress-free experience. More

My husband and I went in to just ask questions about trading our 2008 Nissan in and walked out a few hours later with a new 2011 Nissan altima. They gave us a deal to good to turn down. Don worked with trading our 2008 Nissan in and walked out a few hours later with a new 2011 Nissan altima. They gave us a deal to good to turn down. Don worked with us in every way possible. He was very good at what he does and his knowledge! While we there one of the owners cane up to us and said hello and started a conversation and was very nice and helpful. Great customer service! Very friendly and helpful! More

My salesman was Niko Griggs. He was so patient and really listened to what I liked and didn't like. I came to look at used cars and left with a brand new Altima. He never made a face when saying I don really listened to what I liked and didn't like. I came to look at used cars and left with a brand new Altima. He never made a face when saying I don't like this one or that one and never made me feel bad about my credit issues etc. EVERYONE from the finance guy to the gentlemen we signed papers with were so kind, careing and considerate. I am so happy we went to SR Nissan. I am recommending them to everyone I know. I had been at another dealership previously only to walk away feeling horrible and like customer service doesn't exsist anymore. SR Nissan was a true breath of fresh air. They made be feel important and they did everything in their power to help me out. I really appreciate what Niko and the staff at SR Nissan did for me, I am forever greatful and will be back as soon as my husband is ready for a new car. THANK YOU NIKO!!! More

After visiting another Nissan dealer and a Ford dealer, we came to Santa Rosa Nissan. Don Harris had called us in the morning to see if we wanted to come to this dealer and we agreed. We told him what we w we came to Santa Rosa Nissan. Don Harris had called us in the morning to see if we wanted to come to this dealer and we agreed. We told him what we were looking for. Then we test drove a Maxima. We had previously driven an Altima. After that we discussed price difference between the Maxima and the Altima. He offered a very good trade in for our 10 year old Maxima. We then decided to buy an Altima because we liked the ride and the price over all. We then talked with Jack Price about financing and all the other details. We spent a total of about 3 hours from start to finish with our purchase. What I liked most about Don and Jack were that neither one was pushy or high pressured. Both were very knowledgable about all things concerning Nissans. We left the dealership feeling very good about our purchase. More

My experience at Santa Rosa Nissan was a pretty good one,other than flexability of price of the vehicle and the Extended warranty (known to be generously padded,I do know this from personal experience a one,other than flexability of price of the vehicle and the Extended warranty (known to be generously padded,I do know this from personal experience as a Finance Manager , the purchasing experience was fairly painless. I enjoyed the repore I had with the Sales manaager, Greg white. The Salesman, Clarence Fegan, was efficent and did not pester me at all. He was knowledgable about the model I wanted and listened to my information of what I wanted and did not want, that is a big deal for me. I spent seven years in the Auto business and know the process inside and out. My experience in Finance was actually FUN and Jack Price is good at what he does. Overall the experience at Santa rosa Nissan was a good one. I will most deffinitely use the Service Department for my future needs and quite possibly any sales or leasing needs I may have in the future. ThanknYou, Sharon English More

Your sales manager ( DOn Harris) greeted us in the Parking lot and checked with us the car we needed. Without wasting much time , he took us for ride front wheel drive Rogue. Since we were looking f Parking lot and checked with us the car we needed. Without wasting much time , he took us for ride front wheel drive Rogue. Since we were looking for AWD Rogue he checked with his manager and find the car we needed in another dealer. All the paper work get it done fast and the next working day as promised we were able to bring the car home. He took us the service station and intoduced us the Service people. All the conversation were very frien dly. More

The Sentra we just purchased is our second Nissan. We also own an Altima, which we purchased from this dealer three years ago. Cesar, our salesperson, was extremely helpful and he has a very relaxed mann also own an Altima, which we purchased from this dealer three years ago. Cesar, our salesperson, was extremely helpful and he has a very relaxed manner. He even took the time to show us some things about our Altima that we didn't know....and this was before he'd made the sale. Jose and Jack did an excellent job of putting together the necessary paperwork, and Jack matched our premium Credit Union interest rate with one of their preferred lenders. More

My experience at Nissan of Santa Rosa and dealing with their Internet Sales Manager, Don Harris, was nothing short of the best car buying experience I've ever had. Don took the time to ask why I needed a their Internet Sales Manager, Don Harris, was nothing short of the best car buying experience I've ever had. Don took the time to ask why I needed a second vehicle, what I was going to use it for and then made some excellent suggestions. We looked at several SUVs and took a test drive of one in particular, which was the model for me. Don also erased any doubts I had about buying a higher mileage car (112,000 versus my initial ceiling of 80,000) and so far, so good. More

Overall experience was good. Niko was a very good salesman, that is why we came back 3 times. We where just hesitant about having another car payment that our son is responsible for. This is a big re salesman, that is why we came back 3 times. We where just hesitant about having another car payment that our son is responsible for. This is a big responsibility for a teenager. This truck was the best priced truck out there. We went to 7 dealers and compared trucks and your truck was the most inexpensive and in the best condition. More

We really were not seriously looking to purchase a car. The Cube attracted my attention because of the style and we wanted more infomation. We were out of town and stopped at the Petaluma dealership that d The Cube attracted my attention because of the style and we wanted more infomation. We were out of town and stopped at the Petaluma dealership that didn't appear to have any Cubes on the lot and no one available to assist us. Don approached us when we pulled into the lot and was friendly and obviously anxious to make sure we left with the vehicle that we wanted going as far as trying to find our perferred color. More