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Jim Bone Nissan
Santa Rosa, CA
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I was very pleased with the level of service from Emmanuel. He was very patient with me while I was deciding on a car. He made sure I was comfortable with my purchase and spent a lot of time with me Emmanuel. He was very patient with me while I was deciding on a car. He made sure I was comfortable with my purchase and spent a lot of time with me even after I bought the car, explaining everything I needed to know. I felt he was being very honest with me and he genuinely cared that I found the right car for me. He went above and beyond, and it was a great overall experience at this dealership. More
Cesar and the rest of the staff at Santa Rosa Nissan were so friendly and helpful. They were willing to work with me and get the car to the price I needed and even took me on a long test drive so that I cou so friendly and helpful. They were willing to work with me and get the car to the price I needed and even took me on a long test drive so that I could really see how the car drove. It was a great experience and I would definatly recommend this dealership to anyone looking for a new or used car! More
We recently purchased a LEAF from David Hughes at Nissan of Santa Rosa. Our order process took over a year because the car was so new and limited. As delivery finally approached, we took care of all the d of Santa Rosa. Our order process took over a year because the car was so new and limited. As delivery finally approached, we took care of all the details with David via e-mail. When I went to pick-up the car, the process was very smooth - the most stress-free car purchase I've ever had. David was totally helpful, providing a full run-down of the vehicle and presenting all the paperwork clearly. More
I had an excellent experience buying my used car at Nissan of Santa Rosa. Don Harris was professional and friendly. He answered all of my questions and made sure I was happy with the deal. I love my Ra Nissan of Santa Rosa. Don Harris was professional and friendly. He answered all of my questions and made sure I was happy with the deal. I love my Rav 4 and I would go back to Don & Nissan for my next car for sure. I highly recommend looking here for your next car. More
This was the quickest purchase at a car dealer we've ever had. Dave was patient (because I had a hard time deciding) and very kind. The best experience ever when buying a car! Thanks a million and I love had. Dave was patient (because I had a hard time deciding) and very kind. The best experience ever when buying a car! Thanks a million and I love the new car. We will definitely send friends your way and, when they see my new car, it won't be hard to do. More
Hi just whant to thank Diego and the staff that was involved in my purchase of my new vehicle. your sales person was very helpfull and curtias in our purchase. since we only stopped to se the new vi involved in my purchase of my new vehicle. your sales person was very helpfull and curtias in our purchase. since we only stopped to se the new vihicles with out the intrest of purchasing and we ensed up driving out in my new car.Thanks More
Our relationship began with an email about an order for a Nissan LEAF. David Hughes was our first contact and we did most of the work by email. When we finally visited Nissan of Santa Rosa, we could see th Nissan LEAF. David Hughes was our first contact and we did most of the work by email. When we finally visited Nissan of Santa Rosa, we could see that Mr. Hughes' exemplary service is a reflection of the outstanding dealership that Jim Bone has built. Nissan has some of the best designed, engineered and built cars and trucks in the world. The Nissan LEAF is mind-bending. But you still need a dealer, and this is the perfect place and a fantastic team. Everything about Nissan of Santa Rosa is clean, fresh and refreshing! David Hughes went out of his way to sort out all the details of a very complicated order and delivery. This has to be one of the best dealerships ever - a great place to buy a car! More
Upon entering the dealership, we were immediately acknowledged. We suggested we had contacted a specific sales person who was then alerted to our arrival. The first thought my wife and I thought acknowledged. We suggested we had contacted a specific sales person who was then alerted to our arrival. The first thought my wife and I thought was 'genuine'. The sales person was 'just a guy', very nice; a real pleasure to work with while going through the paces of the paperwork. He was very eager to show us any vehicle we wanted to see, and didnt push us on anything. Simply showing us around, offering beverages, until we did settle on the truck we went to see. Dave Hughes was his name, and more then anyone else, he's the reason we were very happy to drive 100 miles north to buy. Once we were in the financial part of the transaction, we were ushered into an office where we met Ken Lindley. Ken was very patient while we asked questions, and was polite when offering extras that we weren't sure about. A number of times offering to leave the room so my wife and I could discuss an option or other. Also, talking about his grand kids, our children, and other general pleasantries. Once it was all done, he offered his services for anything else we could think that we needed before showing us back to the sales person before we took delivery of our purchase. These things were significant for many reasons. First, we have been looking for an Armada for more then 2 months that had all the items we wanted. This search included contacting other dealerships who told us they'd call us back, never to hear from them again. Also, there are a number of nissan dealerships that are high pressure, for example, I will never buy anything from the fremont, ca Nissan dealer. Ever. I hope All the folks we dealt with at this dealership know how much we appreciated how easy they made us getting exactly what we wanted without any pressure or stress. More
Don Harris was very pleasureable to work with... no pressures at all...he made purchasing a vehicle a nice experiance..He was very friendly, and took us for a test drive in 2 vehicles..gave us all the pressures at all...he made purchasing a vehicle a nice experiance..He was very friendly, and took us for a test drive in 2 vehicles..gave us all the information we needed and also a carfax, he was willing to work with us on pricing to where we all were happy..thanks again Don Harris.. definately a pleasure to have had u as our salesman. More
My overall experience with Nissan of Santa Rosa was exceptional. I stumbled upon this dealership since they had the only white GT-R in the Bay Area at that time. My main contact at this dealership was exceptional. I stumbled upon this dealership since they had the only white GT-R in the Bay Area at that time. My main contact at this dealership was with the internet manager David Hughes. He had previously informed me that their dealership was expecting a GT-R in 3 weeks. When the car unexpectedly arrived, David promptly called me and I promptly made the deal over the phone with David. Unfortunately with the limited numbers of GT-R, I paid MSRP for it thus the slightly lower rating on the price. When I arrived at the dealer to pickup my car, the car was detailed already. David was very friendly, personable, knowledgeable and informative. He answered all of my questions and concerns. Jack Price, the finance manager, was very professional in handling the paperwork. He went through all my options in terms of extended warranties but did not try to hard sell me anything. Overall, my experience at Nissan of Santa Rosa was a very outstanding and positive one. I would definitely recommend this dealership. David Hughes was exceptional by calling me a few days after to follow up on my purchase satifaction and informed me that I could call him anytime I had any questions whatsoever. Thank you again Nissan of Santa Rosa! More