
Jim Bone Nissan
Santa Rosa, CA
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First of all my salesman Cesar Oceguera has wonderful customer service skills. He made us feel welcome and that where there is a will there is a way. I didn't plan on making another car payment. Once aga customer service skills. He made us feel welcome and that where there is a will there is a way. I didn't plan on making another car payment. Once again Cesar Oceguera stuck it out, he kept tring to get my business, time after time. He was determined to get me to the number that I needed to be at and he was successful. I'm happy about all of the aspects of this sale. Thank you, thank very much. That all. Thanks again Cesar Oceguera. More
We enjoyed the total experience with Jose Posadas, and Ken Lindley. They were very professional. We were very impressed with Jose, he was not pushy through out the sales presentation. There is nothing Ken Lindley. They were very professional. We were very impressed with Jose, he was not pushy through out the sales presentation. There is nothing worse than a sales person making you feel bad for not making a decision on the spot. His professionalism and non-aggressive approach was one of the reasons we decided to make our purchase. More
David Hughes was professional, and I was comfortable with him from the start. He seemed to appreciated that I had researched the car well beforehand, and I got a very fair price, as a result. The one thing t him from the start. He seemed to appreciated that I had researched the car well beforehand, and I got a very fair price, as a result. The one thing that I would really have liked to get is the lowered sales tax, considering that I closed the deal on 1 July, when the CA sales tax was lowered one percent. Everything else was positive. Get more salespeople like David! More
Clarence was very helpful and understanding of our needs in the type of automobile that we purchased. He had a through knowledge of the vehicle we purchased and instructed my daughter on all the fine points in the type of automobile that we purchased. He had a through knowledge of the vehicle we purchased and instructed my daughter on all the fine points of the car. Clarence was never high pressure or abrasive in any way and I would never hesitate in recommending Clarence or Santa Rosa Nissan to my friends or relatives. More
we been in sonoma county for 25 years and we ve purchased many cars over the years but frankly santa rosa nissan is where we keep going back to. In the past 3 years our family purchased atleast 8 vehicals fr many cars over the years but frankly santa rosa nissan is where we keep going back to. In the past 3 years our family purchased atleast 8 vehicals from nissan of santa rosa.Our latest car was 2011 nissan altima, we can not be happier.we just want to say THANK YOU VERY MUCH. More
my wife and I went to the santa rosa nissan dealership just to "Look" over the new nissan frontier trucks. We were greeted in a welcoming manner by Emmanuel Loza and in the near 100 degree mid day sun we just to "Look" over the new nissan frontier trucks. We were greeted in a welcoming manner by Emmanuel Loza and in the near 100 degree mid day sun we began surveying the vehicles in questions. I knew pretty much what I wanted and once I saw the interior of agreat 4 wheel drive nissan frontier truck I tried to conceal my delight. " Ya, it looks pretty good" I said. Emmanuel of course saw right through this and insisted on my wife and I taking a test drive with him. So A/C blasting we drove as Mr loza explained everything about the truck I needed to know( and more)He could have said " nice truck huh?" and I would have bought it.Once back at the dealership Emmanuel got us the best deal he could offer. We haggled briefly on price but it was quite fair in the first place. We agreed shook hands and we went off to the finace managers office to finalize things( he also was great to work with) Once done we greeted emmanuel again and he walked us to our new truck which had been filled with gas and washed. He explained the many features of the truck and even hooked my phonesblue tooth up to so that when a call comes in I push a button on the steering wheel and I have the convenience of not having a police officer pull me over for talking on my cell. It was 102 degrees when we parted company and the whole experiance at the santa rosa nissan dealership was grand and Emmanuel Loza's help and professionalism were key to truly the best car buying experiance I have ever had More
Jose was very knowledgable about the vehicle I purchased and answered all my questions clearly. I was treated fairly on my trade in vehicle as well. Although Jose did follow up calls, he was not overly push and answered all my questions clearly. I was treated fairly on my trade in vehicle as well. Although Jose did follow up calls, he was not overly pushy or aggressive about my purchase. More
Don made us feel comfortable without pressure. Other dealerships were "too eager", going as far as accosting us at our car before we could even park. Don's maturity and relaxed attitude was a definite dealerships were "too eager", going as far as accosting us at our car before we could even park. Don's maturity and relaxed attitude was a definite plus. We were just looking for information and had no intention of buying a new car that day....Thank you. More
From the time I met Don Harris I felt welcomed and that I could trust him to listen to what I really wanted in a car. He didn't try to push on me what he thought I needed. He really listened to what I want could trust him to listen to what I really wanted in a car. He didn't try to push on me what he thought I needed. He really listened to what I wanted and what was important to me. He spoke honestly about the cars and met my needs. I enjoyed the time spent with him and I would highly recommend him to my friends and family. I am very pleased with the car I bought. He is the one that recommended the car to me. I felt I could trust his opinion and recommendation. I thank him very much for his expert help and kindness. More