Jim Bone Nissan

my wife and I went to the santa rosa nissan dealership just to "Look" over the new nissan frontier trucks. We were greeted in a welcoming manner by Emmanuel Loza and in the near 100 degree mid day sun we just to "Look" over the new nissan frontier trucks. We were greeted in a welcoming manner by Emmanuel Loza and in the near 100 degree mid day sun we began surveying the vehicles in questions. I knew pretty much what I wanted and once I saw the interior of agreat 4 wheel drive nissan frontier truck I tried to conceal my delight. " Ya, it looks pretty good" I said. Emmanuel of course saw right through this and insisted on my wife and I taking a test drive with him. So A/C blasting we drove as Mr loza explained everything about the truck I needed to know( and more)He could have said " nice truck huh?" and I would have bought it.Once back at the dealership Emmanuel got us the best deal he could offer. We haggled briefly on price but it was quite fair in the first place. We agreed shook hands and we went off to the finace managers office to finalize things( he also was great to work with) Once done we greeted emmanuel again and he walked us to our new truck which had been filled with gas and washed. He explained the many features of the truck and even hooked my phonesblue tooth up to so that when a call comes in I push a button on the steering wheel and I have the convenience of not having a police officer pull me over for talking on my cell. It was 102 degrees when we parted company and the whole experiance at the santa rosa nissan dealership was grand and Emmanuel Loza's help and professionalism were key to truly the best car buying experiance I have ever had More

Jose was very knowledgable about the vehicle I purchased and answered all my questions clearly. I was treated fairly on my trade in vehicle as well. Although Jose did follow up calls, he was not overly push and answered all my questions clearly. I was treated fairly on my trade in vehicle as well. Although Jose did follow up calls, he was not overly pushy or aggressive about my purchase. More

Don made us feel comfortable without pressure. Other dealerships were "too eager", going as far as accosting us at our car before we could even park. Don's maturity and relaxed attitude was a definite dealerships were "too eager", going as far as accosting us at our car before we could even park. Don's maturity and relaxed attitude was a definite plus. We were just looking for information and had no intention of buying a new car that day....Thank you. More

From the time I met Don Harris I felt welcomed and that I could trust him to listen to what I really wanted in a car. He didn't try to push on me what he thought I needed. He really listened to what I want could trust him to listen to what I really wanted in a car. He didn't try to push on me what he thought I needed. He really listened to what I wanted and what was important to me. He spoke honestly about the cars and met my needs. I enjoyed the time spent with him and I would highly recommend him to my friends and family. I am very pleased with the car I bought. He is the one that recommended the car to me. I felt I could trust his opinion and recommendation. I thank him very much for his expert help and kindness. More

I met first with another employee, Don Harris, weeks ago and nearly didn't return because of his aggressive, bullying behavior. Emmanuel and the sales manager, John, were the exact opposite. and nearly didn't return because of his aggressive, bullying behavior. Emmanuel and the sales manager, John, were the exact opposite. More

Emmanuel did a great job for us. We had been visiting another dealer and decided to drive an Altima before making a decision. The other dealer wouldn't tell us where the Nissan dealer was located, but w another dealer and decided to drive an Altima before making a decision. The other dealer wouldn't tell us where the Nissan dealer was located, but we found it. Emmanuel met us on the lot and demonstrated a lot of patience with us. He was knowlegeble as well. John and Rosemary More

Natalie was great! She is great friendly sales person as well as very knowledgeable about the vehicles. One test drive is all it took!!! The process was effortless and really quick. We were first time buyer well as very knowledgeable about the vehicles. One test drive is all it took!!! The process was effortless and really quick. We were first time buyers and did not know what to expect. Natalie really helped us a lot to make the right choice of vehicle for us. When we buy are second car we know who and where to go to!!! Thanks Natalie and thank you Nissan!!! More

I was very pleased with the level of service from Emmanuel. He was very patient with me while I was deciding on a car. He made sure I was comfortable with my purchase and spent a lot of time with me Emmanuel. He was very patient with me while I was deciding on a car. He made sure I was comfortable with my purchase and spent a lot of time with me even after I bought the car, explaining everything I needed to know. I felt he was being very honest with me and he genuinely cared that I found the right car for me. He went above and beyond, and it was a great overall experience at this dealership. More

Cesar and the rest of the staff at Santa Rosa Nissan were so friendly and helpful. They were willing to work with me and get the car to the price I needed and even took me on a long test drive so that I cou so friendly and helpful. They were willing to work with me and get the car to the price I needed and even took me on a long test drive so that I could really see how the car drove. It was a great experience and I would definatly recommend this dealership to anyone looking for a new or used car! More

We recently purchased a LEAF from David Hughes at Nissan of Santa Rosa. Our order process took over a year because the car was so new and limited. As delivery finally approached, we took care of all the d of Santa Rosa. Our order process took over a year because the car was so new and limited. As delivery finally approached, we took care of all the details with David via e-mail. When I went to pick-up the car, the process was very smooth - the most stress-free car purchase I've ever had. David was totally helpful, providing a full run-down of the vehicle and presenting all the paperwork clearly. More