Jim Bone Nissan

Awesome experience great customer service Great customer service an very knowledgeable I would buy there again. I have bought six cars there and they are alway professional and curious to us. Great customer service an very knowledgeable I would buy there again. I have bought six cars there and they are alway professional and curious to us. More

I shouldn’t have gone to this place. I talked to spencer and told him I lived about 55 Miles out so i didn’t wanna drive out there and waste my time. Over the phone he made it seem like t I talked to spencer and told him I lived about 55 Miles out so i didn’t wanna drive out there and waste my time. Over the phone he made it seem like the car was so excellent but he didn’t mention the ROOF IS FADED AND THE HVAC ACUATORS are bad.He sent me one pic about 10 feet away. The finance manger Emanuel was really rude he seemed to only care about selling “brand new nissans”. Oh yea the alternator went out 4 weeks after buying the car . More

Excellent Service Dept Fast, thorough and affordable. Great to peer through the waiting room window and see the mechanic actually using a torque wrench to measure and tight Fast, thorough and affordable. Great to peer through the waiting room window and see the mechanic actually using a torque wrench to measure and tighten the lug nuts. Jason the service writer, always provides excellent customer service. I had face to face contact with six employees and they all were very friendly. This place rivals the service I have received at Lexus and BMW! More

Outstanding sales and hospitality (Lovell Goodrum) provided outstanding customer service! He went above and beyond with everything from helping me choose my vehicle to answering questi (Lovell Goodrum) provided outstanding customer service! He went above and beyond with everything from helping me choose my vehicle to answering questions and accompanying to my financial institution after the sale was completed. I highly recommend him to everyone considering and planning on purchasing a (new/previously owned) Nissan :) More

Jason is an excellent service advisor Jason Gray has been solid and honest for my service needs for over a decade now. Very satisfied with the ongoing service even when vehicles were not p Jason Gray has been solid and honest for my service needs for over a decade now. Very satisfied with the ongoing service even when vehicles were not purchased at this dealer. More

Perfect! Got us in quick. Fixed our ol Pathfinder and it runs flawlessly. Staff was very nice and proffesional. Happy wife! What else can I say? Got us in quick. Fixed our ol Pathfinder and it runs flawlessly. Staff was very nice and proffesional. Happy wife! What else can I say? More

Shout Out to Spencer, Best Sales Rep Ever This review concerns my sales representative, Spencer, at North Bay Nissan, and no one else. Spencer is outstanding. He made the process fun, easy, an This review concerns my sales representative, Spencer, at North Bay Nissan, and no one else. Spencer is outstanding. He made the process fun, easy, and stress free, and the deal that he secured for us was 10x better than what we were offered at Northbay Nissan in Petaluma (where we had leased our last FOUR cars). Northbay Nissan was a big disappointment. The sales agent there was not very knowledgeable about the process, and each time he presented us with a "deal," it was actually higher than the previous estimate. (Clearly, he was not very good at math, either.) Spencer, on the other hand, met us at the front door, sat down with us immediately, got us into the car (and color) that we wanted, and outdid Northbay's lackluster offer, hands down. My only complaint (not part of this 5-star review of Spencer) is that I have been trying since then to complete a positive review for him through Nissan's review process, which should have happened automatically after we had completed the lease, but not only has there been no survey, but the sales manager I spoke with (Greg Warren?) since then has not followed up with me. I spoke with one of the other Sales Managers today, and he told me that "corporate" has been holding up the process, and that Jim Bone Nissan has been unable to get them to respond. I am leaving this review for Spencer because he deserves the recognition, but Nissan is not doing its part to support him by making sure that a satisfied customer is able to evaluate an outstanding salesperson (and earn him some points, I hope) through Nissan's review channels, without having to call back repeatedly to have the survey sent out. I don't expect Jim Bone Nissan to respond to this directly, but I will continue to call on my own initiative to make sure Spencer is recognized. More

Great service from Mitch Always a great experience with Mitch at the service department. And the service department at Jim bone Nissan is always on time and very professional. Always a great experience with Mitch at the service department. And the service department at Jim bone Nissan is always on time and very professional. More

Good all around Mitch was and has been great to work with...efficient, fair and doesn’t recommend anything not needed. Very relieving as I don’t feel like I’m being Mitch was and has been great to work with...efficient, fair and doesn’t recommend anything not needed. Very relieving as I don’t feel like I’m being over sold any service or part. More

New lease Is always nice to spend little time at the dealer that means that we always get what we are looking for at the right price and in a timely manner Is always nice to spend little time at the dealer that means that we always get what we are looking for at the right price and in a timely manner More