Jim Bone Nissan

Perfect! Got us in quick. Fixed our ol Pathfinder and it runs flawlessly. Staff was very nice and proffesional. Happy wife! What else can I say? Got us in quick. Fixed our ol Pathfinder and it runs flawlessly. Staff was very nice and proffesional. Happy wife! What else can I say? More

Shout Out to Spencer, Best Sales Rep Ever This review concerns my sales representative, Spencer, at North Bay Nissan, and no one else. Spencer is outstanding. He made the process fun, easy, an This review concerns my sales representative, Spencer, at North Bay Nissan, and no one else. Spencer is outstanding. He made the process fun, easy, and stress free, and the deal that he secured for us was 10x better than what we were offered at Northbay Nissan in Petaluma (where we had leased our last FOUR cars). Northbay Nissan was a big disappointment. The sales agent there was not very knowledgeable about the process, and each time he presented us with a "deal," it was actually higher than the previous estimate. (Clearly, he was not very good at math, either.) Spencer, on the other hand, met us at the front door, sat down with us immediately, got us into the car (and color) that we wanted, and outdid Northbay's lackluster offer, hands down. My only complaint (not part of this 5-star review of Spencer) is that I have been trying since then to complete a positive review for him through Nissan's review process, which should have happened automatically after we had completed the lease, but not only has there been no survey, but the sales manager I spoke with (Greg Warren?) since then has not followed up with me. I spoke with one of the other Sales Managers today, and he told me that "corporate" has been holding up the process, and that Jim Bone Nissan has been unable to get them to respond. I am leaving this review for Spencer because he deserves the recognition, but Nissan is not doing its part to support him by making sure that a satisfied customer is able to evaluate an outstanding salesperson (and earn him some points, I hope) through Nissan's review channels, without having to call back repeatedly to have the survey sent out. I don't expect Jim Bone Nissan to respond to this directly, but I will continue to call on my own initiative to make sure Spencer is recognized. More

Great service from Mitch Always a great experience with Mitch at the service department. And the service department at Jim bone Nissan is always on time and very professional. Always a great experience with Mitch at the service department. And the service department at Jim bone Nissan is always on time and very professional. More

Good all around Mitch was and has been great to work with...efficient, fair and doesn’t recommend anything not needed. Very relieving as I don’t feel like I’m being Mitch was and has been great to work with...efficient, fair and doesn’t recommend anything not needed. Very relieving as I don’t feel like I’m being over sold any service or part. More

New lease Is always nice to spend little time at the dealer that means that we always get what we are looking for at the right price and in a timely manner Is always nice to spend little time at the dealer that means that we always get what we are looking for at the right price and in a timely manner More

2017 Nissan Titan Don Harris was our salesman and he was great . Very personable and help thru out the transaction Would buy another car from him any day ! Will recom Don Harris was our salesman and he was great . Very personable and help thru out the transaction Would buy another car from him any day ! Will recommend Jim Bone in the future ! More

Always great service Everyone is sooo nice. The work on my car is good and price is reasonable. The people are the best! Highly recommended!!! They give you a free car was Everyone is sooo nice. The work on my car is good and price is reasonable. The people are the best! Highly recommended!!! They give you a free car wash. More

Great service, excellent people I’m very satisfied with the way all the people treated me. Miguel especially was friendly and professional. He explained exactly what would happen and I’m very satisfied with the way all the people treated me. Miguel especially was friendly and professional. He explained exactly what would happen and how long it would take and carefully reviewed the results of the service. The facility was a clean, pleasant place to wait and the other customers all seemed as content as I with the way they were treated. The charges were explained and seemed reasonable and paying was easy and well handled. More

Always Meets my expectation I always feel appreciated as a customer when I go into Jim Bine Nissan to get my car serviced. I am acknowledged immediately and they try to service m I always feel appreciated as a customer when I go into Jim Bine Nissan to get my car serviced. I am acknowledged immediately and they try to service my vehicle as quickly as possible. While I’m waiting they check on me and know me on a first name basis. I truly feel The employees are looking out for my best interest. More

Service Miguel in service dept was great. My appt was not on the schedule for some reason but he got my car in anyway which was so helpful as I had already sc Miguel in service dept was great. My appt was not on the schedule for some reason but he got my car in anyway which was so helpful as I had already scheduled my day around the service. Car was taken care of and my concerns addressed. More