
Jim Bone Nissan
Santa Rosa, CA
Filter Reviews by Keyword
By Type
Showing 586 reviews
Great experience Jason in service is the reason I come to this dealership he straightforward honest and a complete professional. He told me my car would be finish Jason in service is the reason I come to this dealership he straightforward honest and a complete professional. He told me my car would be finished in about one hour and it was done in about 50 minutes. The waiting room was very comfortable clean and quiet. I will be going back again for my next service. More
Great customer service I was truly happy with the wonderful customer service I got from Tom butler!:) He was very helpful and patient in helping me find my dream Nissan Fron I was truly happy with the wonderful customer service I got from Tom butler!:) He was very helpful and patient in helping me find my dream Nissan Frontier truck!:) thank you Tom! More
First service Friendly, professional, efficient, and very busy, all good signs. Very nice people to work with. Even got a rain check for a car wash since it was r Friendly, professional, efficient, and very busy, all good signs. Very nice people to work with. Even got a rain check for a car wash since it was raining. More
Undisclosed vehicle damage on brand new NV200 van I thought I was buying a brand new Nissan NV200 mini van, so I never suspected that there was undisclosed damage, but the Pre-Delivery Check List was I thought I was buying a brand new Nissan NV200 mini van, so I never suspected that there was undisclosed damage, but the Pre-Delivery Check List was left blank in the cosmetic checklist. There was also an incorrect VIN number on it. Later, I was told by a tire dealer that I had a bent wheel rim. I took it to a different Nissan dealership to get an unbiased opinion and was told that it looked like the front bumper had been painted! I was never in an accident with the vehicle, so it must have happened within the 19 miles prior to my purchase. Someone repaired it prior to my purchase. Jim Bone himself denies this and had promised to send me a correct Pre-Delivery Checklist. This never happened. I will never do business with this dealership again. Very unscrupulous business. More
Excellent Love to bring my car in! Always get excellent service. Prompt service not a lot of wait! Like the bottle of water and the car wash Love to bring my car in! Always get excellent service. Prompt service not a lot of wait! Like the bottle of water and the car wash More
Great customer service Tom, He was very helpful and very efficient, we really enjoyed his service. We give him a 10! I would definitely recommend him to friends and colleag Tom, He was very helpful and very efficient, we really enjoyed his service. We give him a 10! I would definitely recommend him to friends and colleagues. Thank you so much Tom! Emmanuel you were really great too and funny! Thanks for all your help! More
Service I had a wonderful experience getting my Nissan Rogue serviced for the first time. I look forward to my next service! Very friendly atmosphere😉 Mel I had a wonderful experience getting my Nissan Rogue serviced for the first time. I look forward to my next service! Very friendly atmosphere😉 Melissa More
Great place to go Always fast and easy. The people are so nice. The price is good. I would expect it to be more expensive at the dealership but it is reasonably priced. Always fast and easy. The people are so nice. The price is good. I would expect it to be more expensive at the dealership but it is reasonably priced. More
Customer service I will recommend this dealership because of their efficient,caring and thoughtful information they give to their customers regarding their cars. Mitch I will recommend this dealership because of their efficient,caring and thoughtful information they give to their customers regarding their cars. Mitchell is always wonderful and he answer all questions and he goes above and beyond to make sure our questions regarding our vehicle is answered. More
great Miguel who help me, He explained to me about the tires rotation and He was very kind. then when my car was ready He come and toll me about the servi Miguel who help me, He explained to me about the tires rotation and He was very kind. then when my car was ready He come and toll me about the service they did to my car and what I need to do next time, He was very nice. More