Jim Bone Nissan

Woohoo 2019 Pathfinder Brent, Greg & Niko took excellent care of us while gathering our 2 vehicles trade in values then helping us select the appropriate Pathfinder for our Brent, Greg & Niko took excellent care of us while gathering our 2 vehicles trade in values then helping us select the appropriate Pathfinder for our needs. Very little back & forth before coming to a sale contract agreement. This was our 5th vehicle purchased with them, plus our son & sister each came in with us to make purchases too, that's 7 between the 4 of us. Greg obviously is doing something very well to get that amount of loyalty from us! More

I trust them I purchased a used Leaf from another dealer (not a Nissan dealer) out of the county, but Jim Bone Nissan has done checkups and maintenance. I have yet I purchased a used Leaf from another dealer (not a Nissan dealer) out of the county, but Jim Bone Nissan has done checkups and maintenance. I have yet to pay a penny for the work. I have brought it in twice now, and each time, they have done the checks, performed recall updates, and even given me a free air filter as a service to Sonoma County Nissan owners because of the fires. Every employee so far has been friendly and knowledgeable. It is rare to feel comfortable with a car dealer. And in this case I actually do. More

Friendly and honest I have had wonderful service from Jim Bone Nissan from purchasing my car to getting it serviced. They are fair and honest and always exceed my expecta I have had wonderful service from Jim Bone Nissan from purchasing my car to getting it serviced. They are fair and honest and always exceed my expectations. More

Fantastic service This place is always the best... fast responsive and never try to do work that is unnecessary. i really trust them. Whether it Jason or Mitch or any This place is always the best... fast responsive and never try to do work that is unnecessary. i really trust them. Whether it Jason or Mitch or anyone that works there they always make me feel important More

No Problems Had a 50,000 service on a 2009 Altima. It all went very well. Checked with me before performing additional needed service. Quite pleased with service Had a 50,000 service on a 2009 Altima. It all went very well. Checked with me before performing additional needed service. Quite pleased with service visit. More

Great experience Jason in service is the reason I come to this dealership he straightforward honest and a complete professional. He told me my car would be finish Jason in service is the reason I come to this dealership he straightforward honest and a complete professional. He told me my car would be finished in about one hour and it was done in about 50 minutes. The waiting room was very comfortable clean and quiet. I will be going back again for my next service. More

Great customer service I was truly happy with the wonderful customer service I got from Tom butler!:) He was very helpful and patient in helping me find my dream Nissan Fron I was truly happy with the wonderful customer service I got from Tom butler!:) He was very helpful and patient in helping me find my dream Nissan Frontier truck!:) thank you Tom! More

First service Friendly, professional, efficient, and very busy, all good signs. Very nice people to work with. Even got a rain check for a car wash since it was r Friendly, professional, efficient, and very busy, all good signs. Very nice people to work with. Even got a rain check for a car wash since it was raining. More

Undisclosed vehicle damage on brand new NV200 van I thought I was buying a brand new Nissan NV200 mini van, so I never suspected that there was undisclosed damage, but the Pre-Delivery Check List was I thought I was buying a brand new Nissan NV200 mini van, so I never suspected that there was undisclosed damage, but the Pre-Delivery Check List was left blank in the cosmetic checklist. There was also an incorrect VIN number on it. Later, I was told by a tire dealer that I had a bent wheel rim. I took it to a different Nissan dealership to get an unbiased opinion and was told that it looked like the front bumper had been painted! I was never in an accident with the vehicle, so it must have happened within the 19 miles prior to my purchase. Someone repaired it prior to my purchase. Jim Bone himself denies this and had promised to send me a correct Pre-Delivery Checklist. This never happened. I will never do business with this dealership again. Very unscrupulous business. More

Excellent Love to bring my car in! Always get excellent service. Prompt service not a lot of wait! Like the bottle of water and the car wash Love to bring my car in! Always get excellent service. Prompt service not a lot of wait! Like the bottle of water and the car wash More