Jim Bone Nissan

Our car was service My Husband and I aways ask for Mitch, He is so friendly and helpful he makes sure our car get cleaned before we pick it up. My Husband and I aways ask for Mitch, He is so friendly and helpful he makes sure our car get cleaned before we pick it up. More

Good experience The coffee was good, they did the service quickly and did a good job, gave me car wash card, polite and helpful, areas to wait we’re comfortable The coffee was good, they did the service quickly and did a good job, gave me car wash card, polite and helpful, areas to wait we’re comfortable More

Service Department Very easy to make appointment. Service dept was on time and ready for me when I arrived. Service was quick & thorough. Worked with Scott and he was fr Very easy to make appointment. Service dept was on time and ready for me when I arrived. Service was quick & thorough. Worked with Scott and he was friendly & professional and made sure everything was done correctly. More

amazing service Service and parts department was amazing!!their staff of great looking men such as my service guy MITCH was very accommodating! We will certainly retu Service and parts department was amazing!!their staff of great looking men such as my service guy MITCH was very accommodating! We will certainly return to buy a new car or service.. we have a huge family here and in the Bay Area and will spread the word.. Thks sooo much!! More

Nissan Leaf service Good, quality, prompt service. Great attention to deal. Jason, in the service department, is very helpful knowledge and pays attention to detail. In a Good, quality, prompt service. Great attention to deal. Jason, in the service department, is very helpful knowledge and pays attention to detail. In addition, he was very nice to my noisy kids that I had to drag with me. Also, worth noting is quality prompt shuttle service and a nice free car wash to boot after my service work was finished ahead of schedule! More

Super nice staff Both Jason and Scott were honest and professional about my service needs. The cashier was also very friendly with a great smile. Will definitely retur Both Jason and Scott were honest and professional about my service needs. The cashier was also very friendly with a great smile. Will definitely return. More

Jason in service is amazing! Jason was very welcoming and eased my stress of having to bring my car into the service department. He patiently explained to me how my transmission Jason was very welcoming and eased my stress of having to bring my car into the service department. He patiently explained to me how my transmission works and why it could be having some of the problems that I was experiencing. He was quick at getting back to me after the tech completed the diagnostic and let me know that my problems were minor compared to what I anticipated! It was a wonderful experience considering the circumstances. Thanks again Jason! More

Standard Fare Had a time crunch when they couldn’t turn my scheduled service appt around in 90 min, so we rescheduled and they comped some of the work Had a time crunch when they couldn’t turn my scheduled service appt around in 90 min, so we rescheduled and they comped some of the work More

Service at Jim Bone Nissan Mitch is my Service Writer; on top of his game. I give him five stars because he knows how to pull everything together. He works fast on intake, loane Mitch is my Service Writer; on top of his game. I give him five stars because he knows how to pull everything together. He works fast on intake, loaner car if necessary, communication and completed repairs. He’s da’ man and he’s got great support staff too. More

Bad service experience Should have been simple. Install a part I provided for an hour or two of labor. Instead, the job wasn't doable unless I risked replacing the steering Should have been simple. Install a part I provided for an hour or two of labor. Instead, the job wasn't doable unless I risked replacing the steering wheel ($575) or the driver side airbag ($950). I used to love this place. More