Jim Bone Nissan

Super nice staff Both Jason and Scott were honest and professional about my service needs. The cashier was also very friendly with a great smile. Will definitely retur Both Jason and Scott were honest and professional about my service needs. The cashier was also very friendly with a great smile. Will definitely return. More

Jason in service is amazing! Jason was very welcoming and eased my stress of having to bring my car into the service department. He patiently explained to me how my transmission Jason was very welcoming and eased my stress of having to bring my car into the service department. He patiently explained to me how my transmission works and why it could be having some of the problems that I was experiencing. He was quick at getting back to me after the tech completed the diagnostic and let me know that my problems were minor compared to what I anticipated! It was a wonderful experience considering the circumstances. Thanks again Jason! More

Standard Fare Had a time crunch when they couldn’t turn my scheduled service appt around in 90 min, so we rescheduled and they comped some of the work Had a time crunch when they couldn’t turn my scheduled service appt around in 90 min, so we rescheduled and they comped some of the work More

Service at Jim Bone Nissan Mitch is my Service Writer; on top of his game. I give him five stars because he knows how to pull everything together. He works fast on intake, loane Mitch is my Service Writer; on top of his game. I give him five stars because he knows how to pull everything together. He works fast on intake, loaner car if necessary, communication and completed repairs. He’s da’ man and he’s got great support staff too. More

Bad service experience Should have been simple. Install a part I provided for an hour or two of labor. Instead, the job wasn't doable unless I risked replacing the steering Should have been simple. Install a part I provided for an hour or two of labor. Instead, the job wasn't doable unless I risked replacing the steering wheel ($575) or the driver side airbag ($950). I used to love this place. More

Easy and seemless Manny and his team made it quick and easy! So thankful it wasn’t one of those looooooong processes like many other dealers. He took his time (while I Manny and his team made it quick and easy! So thankful it wasn’t one of those looooooong processes like many other dealers. He took his time (while I tried several cars) then when I was ready he made the process to purchase quick but thorough! More

Chris Fleming was a great help in purchasing a new Nissan Chris Fleming in Sales provided excellent assistance in my purchase of a new Nissan Frontier at the Jim Bone dealership. Everyone was both thorough, Chris Fleming in Sales provided excellent assistance in my purchase of a new Nissan Frontier at the Jim Bone dealership. Everyone was both thorough, as well as not taking a large amount of time to finalize everything. Thanks! More

Service team Jim Bone Nissan Santa Rosa California They are the best. They treat you like a neighbor you've known for a long time. I've purchased vehicles from other auto dealers, but I can say witho They are the best. They treat you like a neighbor you've known for a long time. I've purchased vehicles from other auto dealers, but I can say without any reservation, none have treated me as good as the folks at Jim Bone Nissan. Thanks again!!! More

Brakes and service I. General This place is fantastic... reasonable prices and EXCELLENT service. They always go above and beyond. Work is always done correctly and a valuable ins This place is fantastic... reasonable prices and EXCELLENT service. They always go above and beyond. Work is always done correctly and a valuable inspection is done every time I bring my car in. Additionally they are trustworthy. More

Early Morning Nissan Visit It’s amazing how quickly the mechanic serviced our car. We had questions about the car we did not understand.. one of the service representatives was It’s amazing how quickly the mechanic serviced our car. We had questions about the car we did not understand.. one of the service representatives was right there to help us better understand. We also had some questions about your new 2019 models, Chris (car representative) was quick to show us the SUV models as well as other Nissan models. We were quite impressed with the 2019 newly added safety features on the Pathfinder. He gave us enough information to help contemplate our next car. More