
Jim Bone Nissan
Santa Rosa, CA
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He was friendly and streamlined the entire process. Very polite, respectful, helpful and accommodating. I will be purchasing another car from him in the future. polite, respectful, helpful and accommodating. I will be purchasing another car from him in the future. More
A little stressful but it worked out in the end. Got good service and attention. Felt satisfied with my purchase. Warranty over priced but I got it service and attention. Felt satisfied with my purchase. Warranty over priced but I got it More
Don't go there rip off I bought a 2009 Hundai Tucson and it was supposedly taken though a 165 point inspection, and they somehow failed to spot bad back breaks and they fail I bought a 2009 Hundai Tucson and it was supposedly taken though a 165 point inspection, and they somehow failed to spot bad back breaks and they failed to tell me that the front breaks where below 50% and that the front spark plugs where old and the back where shot rusted nobody checked because the back three spark plugs where underneath the air intake manifold to hard to get to the failed to replace the timing belt witch needed to be done as the mileage was at 11385 when I bought it the radio has gone out a couple of times, and two engine mounts need to be replaced, I went to the repair Dept with in the thirty day warranty period and was told all was fine, normal I highly doubt that any real inspections where done just a supper fishall one, when I talked to the used car manager what I had to fix his response was even through we Jim Bone Nissan was closed for for 2 months and even though I took my concerns to the repair dept ,he said that they would not even partially repay and they even put two almost half tires less then one thousand miles combined, I will never recommend this dealer ship even to my worst enemy, my advice if you want to get ripped off the by all means go to Jim Bone Nissan other wise STAY AWAY go some where else , the people at Jim Bone Nissan are cheats just out for the quick buck, do not expect them to live up to there word!!!!!!! Robert Jenner More
Everyone was Very professional, patient, responsive and helped getting the best deal for my current situation. Spent a lot of hours there and it was worth it. Thank you Don and Team for your help and welc helped getting the best deal for my current situation. Spent a lot of hours there and it was worth it. Thank you Don and Team for your help and welcoming me to California. More
service An excellent service transaction -- thank you. The airbag replacement seems to have corrected all of the urgent safety concerns about that. And than An excellent service transaction -- thank you. The airbag replacement seems to have corrected all of the urgent safety concerns about that. And thanks for the tire inflation and brake check. More
Had 10,000 mile service and recall. Went extremely smooth. Mitch Reidel was great as always. No problems. Will return for next service. Thank you. smooth. Mitch Reidel was great as always. No problems. Will return for next service. Thank you. More
Extremely rude! NEVER a reason to ask a woman what she got in the divorce because her car has extreme negative equity! I went looking to see used vehicles listed online but they couldn't be found once th got in the divorce because her car has extreme negative equity! I went looking to see used vehicles listed online but they couldn't be found once there. They were determined to put me in a new vehicle when I told them that I couldn't afford that. They wasted my time and when it was way out of the budget the salesman started talking to my boyfriend as if I was unreasonable. I NEVER wanted new. When Steven brought up what I got in my divorce, it was time to go. I have never been in a dealership that had more unprofessional employees than this Nissan dealership. More
10 out 10. Final cost was less than estimate. Great customer service by Scott with this visit and setting up my next one. Robert provided helpful info on ProPilot Assist calibration. customer service by Scott with this visit and setting up my next one. Robert provided helpful info on ProPilot Assist calibration. More
Service Great service.....happy with the price.Would recommend to anyone looking for a Nissan....as long as i am here in California i will be back to keep my Great service.....happy with the price.Would recommend to anyone looking for a Nissan....as long as i am here in California i will be back to keep my Rogue running well... More