Jim Bone Nissan
Santa Rosa, CA
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service An excellent service transaction -- thank you. The airbag replacement seems to have corrected all of the urgent safety concerns about that. And than An excellent service transaction -- thank you. The airbag replacement seems to have corrected all of the urgent safety concerns about that. And thanks for the tire inflation and brake check. More
Had 10,000 mile service and recall. Went extremely smooth. Mitch Reidel was great as always. No problems. Will return for next service. Thank you. smooth. Mitch Reidel was great as always. No problems. Will return for next service. Thank you. More
Extremely rude! NEVER a reason to ask a woman what she got in the divorce because her car has extreme negative equity! I went looking to see used vehicles listed online but they couldn't be found once th got in the divorce because her car has extreme negative equity! I went looking to see used vehicles listed online but they couldn't be found once there. They were determined to put me in a new vehicle when I told them that I couldn't afford that. They wasted my time and when it was way out of the budget the salesman started talking to my boyfriend as if I was unreasonable. I NEVER wanted new. When Steven brought up what I got in my divorce, it was time to go. I have never been in a dealership that had more unprofessional employees than this Nissan dealership. More
10 out 10. Final cost was less than estimate. Great customer service by Scott with this visit and setting up my next one. Robert provided helpful info on ProPilot Assist calibration. customer service by Scott with this visit and setting up my next one. Robert provided helpful info on ProPilot Assist calibration. More
Service Great service.....happy with the price.Would recommend to anyone looking for a Nissan....as long as i am here in California i will be back to keep my Great service.....happy with the price.Would recommend to anyone looking for a Nissan....as long as i am here in California i will be back to keep my Rogue running well... More
Without a doubt this is the best dealership's service department I have ever been to. I will not take my car anywhere else and I only use Jason Grey as my service writer, unless he is not there. Be is ex department I have ever been to. I will not take my car anywhere else and I only use Jason Grey as my service writer, unless he is not there. Be is exceptional in his field. He always has a warm greeting and he is extremely friendly, conscientious and always takes care of my needs. I have over a 30 year relationship with Santa Rosa Nissan and the professional sales and service departments. I give them an over the top rating. Thank Jason 😃👍💜 More
Excellent Servicie Department Got an appointment within a day and was in and out for an oil change in no time. No one tried to sell me anything I didn't need. Love my service advi Got an appointment within a day and was in and out for an oil change in no time. No one tried to sell me anything I didn't need. Love my service advisor Jason! More
Scott and the staff at Santa Rosa Nissan is amazing!! They have always provided me with a wonderful service experience and outstanding customer service! Hands down the best! Theresa They have always provided me with a wonderful service experience and outstanding customer service! Hands down the best! Theresa More
I have purchased a previous vehicle few years back and saw a mazda i was interested in on lot so i went to test drive.. Steven was very helpful and made the experience easy. Manuel had great sense of humo saw a mazda i was interested in on lot so i went to test drive.. Steven was very helpful and made the experience easy. Manuel had great sense of humor and made the process smooth.. More
good service. treated well. kathy gusky-sharp I will return again. Please submit my review! My clunk got diagnoised. My back-up lights got fixed. And I got an treated well. kathy gusky-sharp I will return again. Please submit my review! My clunk got diagnoised. My back-up lights got fixed. And I got an extimate on extended warrenty. kathy, ot More