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Jim Bass Ford Inc.
San Angelo, TX
239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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239 Reviews of Jim Bass Ford Inc.
February 01, 2019
The entire dealership is very professional and helpful. I have bought several vehicles from this dealership because of their professionalism and helpfulness during and after the sale. From the owner to the I have bought several vehicles from this dealership because of their professionalism and helpfulness during and after the sale. From the owner to the people who work in service, everyone is helpful and courteous. More
by customer
Employees Worked With
Mike Smith, Amadeo Morales
January 15, 2019
Great Adam and Chon are on top of their game explained everything and made it a easy decision for me to buy my truck at Jim Bass I’ll continue doing busines Adam and Chon are on top of their game explained everything and made it a easy decision for me to buy my truck at Jim Bass I’ll continue doing business at this dealership thanks More
by JDC
Employees Worked With
Adam Tiner, Chon Munoz
December 12, 2018
New car purchase I had a very good buying experience with Joe Israel at Jim Bass Ford. He was very informative and able to answer all of my questions. He was nice and I had a very good buying experience with Joe Israel at Jim Bass Ford. He was very informative and able to answer all of my questions. He was nice and professional and not pushy in any way. He was always asking what else could he do for me or answer another question. He was great explaining the differences in the vehicles I was looking at and/or pointed out. I don't think I could have asked for a better buying experience. More
by fordedge
Employees Worked With
Joseph Israel
November 09, 2018
problem free my dealings with jim bass and everone involved went problem free with the help of the whole crew at jim bass. Great People, will always go back. my dealings with jim bass and everone involved went problem free with the help of the whole crew at jim bass. Great People, will always go back. More
by randy55
Employees Worked With
none, Richard Bretcher, Amadeo Morales
October 24, 2018
Happy Great deals, great trucks, great service. They’ll make sure you leave happy! Make sure to speak to Chris Deleon, he will be sure to take care of you. Great deals, great trucks, great service. They’ll make sure you leave happy! Make sure to speak to Chris Deleon, he will be sure to take care of you. More
by christian63
Employees Worked With
Chris Deleon, JB Sadler, Sales Manager
December 05, 2017
Mike Smith made the process easy Ask for Mike Smith if you want the best person to help you select the best car for you! He is professional, knowledgeable, yet personable and friendly Ask for Mike Smith if you want the best person to help you select the best car for you! He is professional, knowledgeable, yet personable and friendly. He made the looking and buying process easy. More
by AngTh
Employees Worked With
Mike Smith
November 22, 2017
Great experience. David and Adam were amazing. They went out of their way to make my purchase as timely and pleasant as possible. I will recommend Jim Bass Ford. David and Adam were amazing. They went out of their way to make my purchase as timely and pleasant as possible. I will recommend Jim Bass Ford. More
by Erick23
Employees Worked With
Adam Tiner, David Prince, Amadeo Morales
October 31, 2017
Great salesman Chris Deleon went above and beyond to make the purchasing experience a good one. We explained what we were looking for price wise and he made it happ Chris Deleon went above and beyond to make the purchasing experience a good one. We explained what we were looking for price wise and he made it happen. More
by April74
Employees Worked With
Chris Deleon
August 02, 2017
Messed up my NEW car but won't buy my Loyalty I had a TERRIBLE sales experience with Jim Bass Ford last year so we went to the Ford Dealer in Sweetwater Texas which was the BEST car buying experie I had a TERRIBLE sales experience with Jim Bass Ford last year so we went to the Ford Dealer in Sweetwater Texas which was the BEST car buying experience I've ever had. We decided convenience over the drive back to Sweetwater for our first oil change thinking it's just an oil change...the oil change / wheel rotation guy put several large scratches into my passengers side painted alloy wheel. They said they would fix it 'free of charge', well I would expect to get it fixed for 'free' since they messed it up. I also asked that they compensate me for my time that I have to waste bringing my new Explorer back to get the wheel etched and repainted. The 'Service Manger' said they would not "buy my Loyalty". They said they would pay for my car rental, but it's an in house rental anyway so how is that any type of compensation? Jim Bass won't retain my business. The service manager didn't even have the decency to talk to me personally, customer service is non existent. **Update: The repair was done and looked like a teenager with sandpaper and a can of gray spray paint 'fixed' the wheel. I was again upset and dissapointed. They handed me my car key and said my car was around the corner; no review or any concern for my opinion. I returned to the service desk and demanded to speak to the service manager. The service gentleman (the actual service employees are great) asked to see what I was upset about and agreed the repair was garbage. The service manager returned from his lunch, didn't introduce himself, didn't shake my hand, just stooped to look at the repair. He stood and asked the service gent if they had my info and to order a new wheel. He turned to me and I had to ask who he was, at that point he introduced himself and said he would take care of me. Two days later they put a new wheel on and my new car is back to looking new. **The only employee the cares about customer service is Tony Martinez, throughout this whole process he has been an amazingly patient and understanding individual. They should get lessons on customer service from him. More
by DRD
Employees Worked With
Eddy Rose
July 08, 2017
GREAT COMPANY!! Thank you Jim Bass for having quality salesmen. David Yanez went far beyond to get me the car of my dreams! I couldn't thank you guys enough for getti Thank you Jim Bass for having quality salesmen. David Yanez went far beyond to get me the car of my dreams! I couldn't thank you guys enough for getting me the best vehicle out there and for such a great price! I would recommend David Yanez to anyone who is looking to buy a vehicle, he is amazing at his job and truly cares about his customers! I couldn't be happier! More
by CheyAnderson26
Employees Worked With
David Yanez
