Jidd Motors Mitsubishi
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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From the first impression I have been shopping for a Lexus GS 350 for a few weeks now and stumbled across a few at Jidd Motors. Briana answered the phone when I called in as wa I have been shopping for a Lexus GS 350 for a few weeks now and stumbled across a few at Jidd Motors. Briana answered the phone when I called in as was very attentive in answering my questions and discussing the difference in options and price. She made my first impression of Jidd a great one and I am excited to continue working with them!! More
Fantastic Great dealership good prices and great service really friendly people and very helpful and knowledgable! The place itself is very nice and welcoming a Great dealership good prices and great service really friendly people and very helpful and knowledgable! The place itself is very nice and welcoming and was greeted upon entry. More
No small parts in a team! When I called the other day, a very pleasant voice answered and was able to give me all the information about a specific vehicle I was looking for. S When I called the other day, a very pleasant voice answered and was able to give me all the information about a specific vehicle I was looking for. She was kind and patient and answered all the questions I had without having to put me on hold for ten minutes to ask someone who did know. I was very pleased with the conversation I had and look forward to coming in tto look at the car as soon as I can find a free minute. Briana was very polite, professional, and helpful, ans made it clear the standards that you have for your team members. Thank you for all your help Briana! More
Don't believe the Hype WORST EXPERIENCE EVER with a dealership. A complete waste of time and energy. These people are liars and will tell you anything to convince you tha WORST EXPERIENCE EVER with a dealership. A complete waste of time and energy. These people are liars and will tell you anything to convince you that they are legit. They stated that I was approved for financing, and scheduled a pick up day for me after I had given a deposit to hold the car.. As I arrived to the dealership on Saturday (my pickup day) the finance person, make believe owner, or whatever title he impersonated.. stated that they sold the car that I had placed a deposit on that previous week. They looked at me with no remorse or conviction. All along, this saleswoman who goes by an letter V was stringing me along with superficial conversation. After getting me to come down there on my off day to pick up a car that didn't exist, they displayed arrogance and dismissal. They all use same script to cover up, and show no empathy for the customers that they manipulate. Whatever you do... do your research on them before you set foot on that lot.. They actually might have done a favor with their poor ethics, because I've heard terrible stories from people that actually purchased the vehicles whereas they had to bring the vehicles back. They are unethical and illegal. They don't even use their real names. Beware of them. More
most professional and friendly people This is my second visit to Jidd Motors and they are the most professional and friendly people I have met. Their explanation, tour and knowledge is bey This is my second visit to Jidd Motors and they are the most professional and friendly people I have met. Their explanation, tour and knowledge is beyond expectations. I got a tour of the car and the features that really helped me. I highly recommend Jidd Motors. I will be back soon for another purchase! More
Best dealership I have dealt with in years I recently spoke with Briana customer care manager regarding a few BMW's I was considering. She was very attentive in answering all of my questions, p I recently spoke with Briana customer care manager regarding a few BMW's I was considering. She was very attentive in answering all of my questions, providing me additional pictures and even having it ready for me to test drive when I came in. Gaby was amazing showing me the vehicle and even the owner Adam met with me to ensure I was satisfied! I have been to two dealerships in the past few months and have never had a better experience! More
Thank you Adam! I am very pleased with my newly purchased Range Rover and more importantly my wife loves it! The service and professionalism that I received throughou I am very pleased with my newly purchased Range Rover and more importantly my wife loves it! The service and professionalism that I received throughout the process was excellent. Your knowledge made the sale flawless and I appreciate it. Its people like you at Jidd Motors that keeps me coming back. Thank you Adam!! More
Terrible They are only good with you in the beginning. After you have signed the papers etc. You are like no one. All the primises don't exist... terrible cust They are only good with you in the beginning. After you have signed the papers etc. You are like no one. All the primises don't exist... terrible customer service. They keep passing you around if you have problems with the car or service etc. Don't be fooled by the smiles. More
Very good experience I recently bought a pre-owned vehicle from Jidd Motors. I am really impressed with their customer service. I worked with Karim and Omar, both of them I recently bought a pre-owned vehicle from Jidd Motors. I am really impressed with their customer service. I worked with Karim and Omar, both of them were very nice and friendly. I highly recommend them. More
OUTSTANDING CUSTOMER SERVICE I'VE BEEN LOOKING FOR A CAR FOR A COUPLE WEEKS NOW. LAST WEEK A FRIEND REFERRED ME TO JIDD MOTORS, SO I DECIDED TO GIVE IT A TRY. I DIDN'T HAVE TIME I'VE BEEN LOOKING FOR A CAR FOR A COUPLE WEEKS NOW. LAST WEEK A FRIEND REFERRED ME TO JIDD MOTORS, SO I DECIDED TO GIVE IT A TRY. I DIDN'T HAVE TIME TO GO TO THE DEALERSHIP, SO I CHECKED OUT THE WEBSITE. I WAS E-MAILED BY A LADY NAMED ASHLEY RODRIGUEZ AND SHE GAVE ME AN OVERVIEW OF WHAT THEY HAD. ASHLEY DID AN EXCEPTIONAL JOB SHOWING ME THE VARIETY OF OPTIONS WITHIN MY BUDGET, AND SHE WAS VERY TOLERANT WITH MY LONG DECISION. ASHLEY THEN SCHEDULED A TEST DRIVE FOR ME THAT WORKED WITH MY SCHEDULE. WHEN I GOT THERE, THE CAR WAS ALL READY FOR ME WITH NO HASSLES. ALTHOUGH I DIDN'T BUY THE CAR FOR MISCELLANEOUS REASONS, I HAVE TO SAY THAT ASHLEY REALLY HELPED MAKE MY CAR SEARCH ALOT EASIER WITH HER OUTSTANDING CUSTOMER SERVICE. I'LL DEFINITELY BE RECOMMENDING JIDD MOTORS TO MY FRIENDS More