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Jidd Motors Mitsubishi
Des Plaines, IL
3,855 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,855 reviews
October 22, 2018
Just bought my Kia soul Super friendly staff! They were very help with financing and extra coverage. I would highly recommend purchasing your next car with Rita! Great job ev Super friendly staff! They were very help with financing and extra coverage. I would highly recommend purchasing your next car with Rita! Great job everyone! More
by Pauldlr2
Employees Worked With
Rita Khazakia
Helpful October 20, 2018
Great experience!!! Had a great car shopping experience!!! Highly recommend everyone shopping for a car to stop by and check out this dealership!!! Very professional and Had a great car shopping experience!!! Highly recommend everyone shopping for a car to stop by and check out this dealership!!! Very professional and most importantly the best deal for a great car!!!! More
by nix1cn
October 20, 2018
DECEPTIVE BUSINESS PRACTICES I walked into JIDD Motors with an approval through my bank Chase. I test drove a vehicle (BMW X4) that I was interested in and told Igor that I was a I walked into JIDD Motors with an approval through my bank Chase. I test drove a vehicle (BMW X4) that I was interested in and told Igor that I was approved prior to coming to the dealership. Igor told me that they work with Chase so I assumed there would not be any issues. I shared the application number from the email received with the APR rate for the approval, number of months and estimated payment just as the email indicates that I should when going to the dealership. I also shared with him that I'd called the bank prior to me coming to the dealership and they told me that Jidd would have to send the request for a different vehicle to the underwriter at Chase. I made sure that I understood what to expect before visiting the dealership. Originally I was interested in a BMW X6 but decided on a BMW X4. He asked for some information (name, address, social). I told Igor NOT to run my credit due to the fact that I had an approval through Chase. Igor stated that he would not run my credit because he did not want to be in the "principal's office." I am a school principal. While waiting, I received notification through email that Jidd Motors ran a credit check. I told Igor that he was NOT to run my credit and that I was under the understanding that he did not want to be in the principal's office (meaning he did not want to be in trouble with me). He said, "Oh well I was in the principal's office quite a bit as though it was no big deal. He asked if I wanted him to just run it through 2-3 banks. I said NO! The finance manager then comes over and tells me that I was NOT approved (showed me a small paper) and told me that my approval with chase was only a PREAPPROVAL. She asked me if I wanted her to try to get me approved by sending it to a few banks. I told her NO and that it was NOT a preapproval. The email from Chase says, "CONGRATULATIONS! You've been approved." She asked to see the emailed verification that I received from Chase. She took a picture of it and both she and Igor walked away. Both Igor and the finance manager then talk with someone else. This person comes over. I do not know who he is (he's an older guy) but he explains that he'd like to fix this and that the underwriters are done for the evening with Chase. He asked if I could come back today and I told him I would not be coming back. I ask for the key to my vehicle and leave. While driving home, I receive another email indicating that I had ANOTHER CREDIT INQUIRY. This time it was a credit inquiry by Chase Auto. Please tell me WHY I'd need to have my credit run again when I HAVE AN APPROVAL THROUGH CHASE. This morning I called Chase and after a 40 minute phone call I was told that they applied to Chase THREE TIMES SINCE I LEFT THE DEALERSHIP! I AM LIVID!!! There are a total of FOUR APPLICATIONS with CHASE (the first where I was approved and three more applications that JIDD submitted). While on the phone with the bank, I received a phone call from Igor and a text message. He sent a text message stating that I'd been approved for the dollar amount that I'd originally requested and the same interest rate and asked when I could come to pick up the car. I called him back and told him, due to his DECEPTIVE business practices I would not purchase a car from them, that I was aware that they submitted THREE applications to Chase when all they had to do was change the vehicle on the original application and call the underwriter. I stated that they were not to run my credit, disregard ALL of the applications that they have submitted and that his DECEPTIVE business practices and unethical behavior LOST him a sale! While leaving this review, I've received a call from the customer service at JIDD. I have now explained TWICE that I will NOT do business with them. My money is green and I will take it elsewhere. PLEASE DO NOT DEAL WITH THEM. If you have been approved prior to walking into the dealership, DO NOT EVER GIVE THEM YOUR SOCIAL SECURITY NUMBER. I am thoroughly DISGUSTED with the behavior of the employees at this dealership and will leave an honest review everywhere that I can. More
by SW
Employees Worked With
Igor Levit
October 20, 2018
Awsome I had a wonderdul expirience at Jidd. Thank you Arthur Sam and Yessica for the great customer service. It was wounderful to work with all of you - tha I had a wonderdul expirience at Jidd. Thank you Arthur Sam and Yessica for the great customer service. It was wounderful to work with all of you - thank you sooooo much for the great expirience and james for my financing . More
by Lydia Esteban
Employees Worked With
Arthur
October 20, 2018
Great selection, good pricing They definitely had the biggest selection to choose from and after online comparisons their pricing seemed to be very good. Stopped in and Ali did a g They definitely had the biggest selection to choose from and after online comparisons their pricing seemed to be very good. Stopped in and Ali did a great job helping me secure the vehicle I wanted. Friendly efficient service, definitely recommend asking for Ali! More
by tms0304
Employees Worked With
Ali Alrufaiee
October 20, 2018
528i BMW Thank you Jidd for making my deal work. Igor, Oliver, and Yesica were great with their service. I would recommend Jidd to everyone. Thanks.!!! Bout a Thank you Jidd for making my deal work. Igor, Oliver, and Yesica were great with their service. I would recommend Jidd to everyone. Thanks.!!! Bout a great BMW More
by Daniel smith
Employees Worked With
Yesica, Igor Levit
October 20, 2018
Great Experience The car buying experience went well. Rita did a great job, and so did Frank. Will definitely consider Jidd Automotive when I am purchasing another c The car buying experience went well. Rita did a great job, and so did Frank. Will definitely consider Jidd Automotive when I am purchasing another car. More
by Max Gifford 3
Employees Worked With
Frank Balliao, Rita Khazakia
October 20, 2018
Super helpful First time ever buying a car, Mahmud and Bashar were great. Helped me choose a car that matched everything I needed. Deff buying my next car from them First time ever buying a car, Mahmud and Bashar were great. Helped me choose a car that matched everything I needed. Deff buying my next car from them. More
by RJay0808
Employees Worked With
Jessica Mahmud Bashar
October 20, 2018
First time car purchase from a dealership... success at Jidd I’ve owned 2 used cars bought off of craigslist that I had for a couple years and although very cheap they were never really reliable and I was never I’ve owned 2 used cars bought off of craigslist that I had for a couple years and although very cheap they were never really reliable and I was never really happy with the car. I finally decided that it was time to visit a dealership to shop around for cars and was fortunate enough to have Mo as the person giving me advice on the cars that he would recommend. Jidd Motors was my first stop and I left with a car that I was happy and comfortable with! Mo did a phenomenal job at explaining everything. Mo and the whole crew I worked with were very friendly. Mo went above and beyond throughout my whole experience and my godson and I are fortunate enough to have had him help us through this process. I definitely would recommend Mo and Jidd Motors to my friends, family, and anyone that is in the market for a car! More
by Marti@26
Employees Worked With
Mohammad Owaynat
October 19, 2018
Jidd Motors I was in a time crunch so coordinated the trade in value of my vehicle and credit report the day prior from out of state. The Jidd team was very accom I was in a time crunch so coordinated the trade in value of my vehicle and credit report the day prior from out of state. The Jidd team was very accommodating and allowed for the purchasing timeline to be as abbreviated as possible. More
by Chad
Employees Worked With
Sari, Jeff Guido
