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Jidd Motors Mitsubishi

Des Plaines, IL

4.8
3,849 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1313 Rand Road

Des Plaines, IL

60016

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Showing 3,849 reviews

October 15, 2019

I was in an accident I was in a car accident where someone slammed into the back of me in July 2019. I bought a car from Jidd motors December 2018. I have been calling the More

by Lekeyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance,, Pan Pan
Oct 16, 2019 -

Jidd Motors Mitsubishi responded

Lekeyna, our system showed an incorrect email and that is perhaps the reason you did not obtain the bill of sale the first time. We have apologized and sent you the bill of sale to the correct email. If you have any further questions or concerns, please email me at customercare@jiddmotors.com. Best Regards, Norma A Customer Care Manager

October 15, 2019

Pan pan is great I really appreciate he knowledge and kind demeanor. It makes car buying easier. I would definitely buy from her again. Thank tou for your help. More

by kjessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Oct 22, 2019 -

Jidd Motors Mitsubishi responded

Hello kjessie, thank you for your kind feedback. It was our team's pleasure assisting you to make sure that you had all questions answered and were confident in your purchase. We hope to work with you again in your next vehicle purchase!

October 15, 2019

Excellent service. I'm really satisfied with the service, Bryan, Adam's and Jimmy always try to help me with my needs. I Defently recommend this place. More

by eli_199990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Jidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Palmisano, Brian Erlenbach
October 11, 2019

Provided Misleading Information just to make a sale Was looking for a used car at a sale price of $40,000. The car was not clean, was making a continuous alarm like noise and cup holders were broken. Th More

by BenA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 11, 2019 -

Jidd Motors Mitsubishi responded

Hello Ben, we are sorry to hear about your experience. However, we are having trouble locating you in our system by only your review username and without knowing which employee you spoke to. Please email me at customercare@jiddmotors.com so that I may look into your concerns. Best Regards, Norma A Customer Care Manager

October 07, 2019

Awesome Service! Today I was able to finance a car all thanks Pan Pan. She was a great person to have to help me. She helped me have a great experience and I felt real More

by floribelconejo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pan Pan
October 07, 2019

Good service. Very nice service and very helpful. I had a good experience. I would recommend others to come to this dealership. Happy with the service I got. More

by harsimarnijjar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Oct 11, 2019 -

Jidd Motors Mitsubishi responded

Hello hasimarnijjar, congratulations on your beautiful car from Jidd Motors! It was our pleasure assisting you to make sure that you had an enjoyable car buying experience. Thank you for giving Jidd Motors the opportunity to serve you!

October 07, 2019

GREAT SERIES They wanted the best for us And made the car we wanted very affordable. me and husband couldn’t be happier. By far the best service we’ve ever had More

by candelarivera123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Bashar Al Ubosy
October 07, 2019

Exceptional service Very helpful, worked out an amazing price. Very friendly staff and very clean atmosphere. Workers were very helpful. Had a variety of cars, at differe More

by diegovillagomez50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John p bal Madrid , Bashar Al Ubosy
October 06, 2019

Review updated because of car dealer attorney letter I bought a 2016 ES Lexus car during a evening trip with my family. On that day i asked if i can pay now and taking the delivery late, but they said th More

by neeraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Jidd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Penny Perez, Norma Avila
Nov 11, 2019 -

Jidd Motors Mitsubishi responded

Neeraj, we have been in constant contact with you in an attempt to come to a resolution. Please email me at customercare@jiddmotors.com and let me know when you are available to help resolve your concerns. Best Regards, Norma A Customer Care Manager

October 05, 2019

Pan Pan She was such a helpful person. She guided me through the process and made my purchase go smoothly. She kept a smile on her face and provided more than More

by P
Recommend Dealer
Yes
Employees Worked With
Pan Pan
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