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Jidd Motors Mitsubishi
Des Plaines, IL
3,850 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,850 reviews
February 18, 2020
The service was great from the minute I walked in and Arturo answered all of my questions and was very helpful. I really had a great experience and would recommend this place. Arturo answered all of my questions and was very helpful. I really had a great experience and would recommend this place. More
by Octaviomedina0720
Employees Worked With
February 18, 2020
Good service, ask for Arturo he is ready professional. Fast service, good car. He explains all paper work, will work hard to get you a good deal. Fast service, good car. He explains all paper work, will work hard to get you a good deal. More
by Ambrocio20
Employees Worked With
February 17, 2020
I found my audi s5 on chregs list and it was out of state the serves was verry helpfull over the phone and made sure i wouldent have to drive multiple times i went and got the car! the serves was verry helpfull over the phone and made sure i wouldent have to drive multiple times i went and got the car! More
by zachgum
February 17, 2020
Found on Craigslist, dealers had great customer service. Everyone was very friendly & we are very happy with our new purchase. We will be back in the future if we ever want to upgrade! Everyone was very friendly & we are very happy with our new purchase. We will be back in the future if we ever want to upgrade! More
by Savannajacobs18
February 17, 2020
Penny helped make my car purchase as painless as possible. Her knowlege and expertise are exceptional. She went the extra mile to help me get the deal I was looking for. Great job Penny!!! possible. Her knowlege and expertise are exceptional. She went the extra mile to help me get the deal I was looking for. Great job Penny!!! More
by laurenbrooke
Employees Worked With
Penny Perez
February 17, 2020
Totally dishonest and sleazy The car I was looking at online had a previous accident. I asked the salesman where it was hit and how much damage there was. We walk around the c The car I was looking at online had a previous accident. I asked the salesman where it was hit and how much damage there was. We walk around the car and he's acting like he can't see anything and doesn't know where it was damaged. What an act! There was a ding on the door and it was clear that's where the car was hit. He claimed it was minor damage. I found out later there was significant body damage. On the day I purchased my used Lexus LS 460, they promised my a $100 gift card to be sent via email. I had to go back to have them replace a few minor things and let them know that I hadn't received an email with the gift card. They apologized and assured me that it would be sent. Never came. I don't care about the $100 but it another example of how they lie. On the day I buy the car, I'm sitting with their finance guy, he's asks me if I want an extended warranty. I said no and he proceeds to try an pressure me to buy it. I still decline. Now I'm getting robo calls regarding an extended warranty. Before buying the car, I had to move some funds around and I explained that the check for my down payment won't clear for 5 days. I'll come in when the funds are available to buy the car. They say, don't worry, we'll hold the check for 5 days before depositing it so I buy the car with their assurance that they'll hold the check. 2 days later, I get a call from some guy in their finance department saying my check bounced and I'm charged an over draft fee. I call my salesman and ask what happened. He apologizes but at this point I'm tired of the whole experience. I could go on but you get the picture. More
by Hh
Employees Worked With
Nick Kabro
February 17, 2020
I loooove Ms. Penny!!! She’s by far the BEST sales rep I know and she gets the job DONE!! I’m sending anyone looking for a car her way FOR SURE!! know and she gets the job DONE!! I’m sending anyone looking for a car her way FOR SURE!! More
by latoyagayden84
Employees Worked With
Penny Perez
February 17, 2020
Great purchase! Recently purchased a 2013 BMW X5 from Jidd Motors 100% online and am very satisfied with the purchase so far and how professional Jidd representatives Recently purchased a 2013 BMW X5 from Jidd Motors 100% online and am very satisfied with the purchase so far and how professional Jidd representatives (Nate in particular) were! Will 100% be recommending to any of my friends if I find out they're looking for a car. Thanks again! More
by nick
Employees Worked With
Nate Devitt
February 17, 2020
Nathan was very helpful, we were able to accomplish much of the transaction over the phone prior to my arrival. The whole process was quite streamlined. I felt that the service that I received. Not high pre of the transaction over the phone prior to my arrival. The whole process was quite streamlined. I felt that the service that I received. Not high pressure, nice environment, managers very approachable and let the salesperson conduct most of the transaction, unlike a lot of dealerships. Glen and RJ were very helpful too. And when the car had a slight engine hiccup, they were very ready to address and make things right. Kudos to Sean for running a smooth machine More
by Bryurodoc
Employees Worked With
Sean Shahsavar
February 16, 2020
I wanted to give an excellent review Because My Salesman was very nice But I'm displeased with my vehicle and the fact No One is trying to resolve this issue. I bought an used vehicle on 2/13/2020 & on 2/14 was very nice But I'm displeased with my vehicle and the fact No One is trying to resolve this issue. I bought an used vehicle on 2/13/2020 & on 2/14/2020 the vehicle won't even start. I've called several times to be put on hold for over 40 min & the last call was told I would get a call back... Never Did. I repeatedly asked was anything wrong with the vehicle & was told No & that IF something went wrong I could return it. But I guess that was all lies. Unbelievable More
by jaritacoleman
Employees Worked With
Hans Freundt
