Jidd Motors Mitsubishi

Terrible Experience, Avoid This Dealership! !! Three weeks ago, I visited this dealership to test drive a car I saw online. During the test drive, I noticed the check engine light was on. Whe !! Three weeks ago, I visited this dealership to test drive a car I saw online. During the test drive, I noticed the check engine light was on. When I brought this up to the salesperson, they assured me it would be fixed and that the car had no serious issues. A week later, I traveled from Cleveland, Ohio, to purchase the car. I paid the full price with no discount, as none was offered. After completing the payment, I took the car and drove away, but within 10 minutes, the check engine light came on again. I immediately returned to the dealership and informed them. I also requested to speak with a manager. The manager claimed they would fix the issue and took the car to their service department. After an hour, they told me the oxygen sensor had been replaced, and there were no other problems. Trusting their word, I began my journey back to Cleveland. Unfortunately, once I got home, the check engine light came on again. I tried reaching out to the dealership multiple times, but no one responded. Frustrated, I took the car to my own mechanic. After inspecting the car, my mechanic discovered the dealership had installed an illegal, faulty sensor to temporarily mask the problem instead of properly fixing it. This negligence cost me an additional $400 in repairs, and my car was in the shop for a week. I emailed and messaged the dealership about this, but they ignored me completely. This was one of the worst experiences I’ve ever had. The customer service is nonexistent, and they clearly don’t care about their customers. I deeply regret purchasing from this dealership and strongly advise others to stay away. More

Kris was awesome! Took care of us with our new vehicle purchase professionally and was a pleasure to work with. Dealership was a fun atmosphere! Took care of us with our new vehicle purchase professionally and was a pleasure to work with. Dealership was a fun atmosphere! More

Kris is Exceptional and incredibly helpful and took the time to thoroughly understand our needs. His elaborative explanations made the entire car-buying decision process is amazing. Me and my husband high time to thoroughly understand our needs. His elaborative explanations made the entire car-buying decision process is amazing. Me and my husband highly recommends him. His the Best. I salute him and Sales And Finance Dept specially to James and Sean. You guys rock! More

Im expecting a good deal from bill and i truly hope he delivers. So far the service has been excellent. If anything changes, expect an update. delivers. So far the service has been excellent. If anything changes, expect an update. More

Bill Angelakos was very attentive, asked every question I had, addressed every concern. His attention to detail, constant communication and follow up made this a pleasant buying experience. Thank you Bill! had, addressed every concern. His attention to detail, constant communication and follow up made this a pleasant buying experience. Thank you Bill! More

Bill and James were awesome. Very nice and very accommodating! Will recommend these guys any time . 😊 Very nice and very accommodating! Will recommend these guys any time . 😊 More

Bill did a outstanding job to make sure I was in and out, He went over and Beyond to make sure I was happy with the deal , He treats his customers like Family! He went over and Beyond to make sure I was happy with the deal , He treats his customers like Family! More

Bill was really helpful and straightforward with helping purchase my new vehicle. There was no hassle from him. purchase my new vehicle. There was no hassle from him. More

I am so happy with my experience I went in just expecting nothing to happen but ended up with possibly the best decision. nothing to happen but ended up with possibly the best decision. More

Great people, the experience was great, they kept there word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... More