Jessup Auto Plaza - Service Center

GM Recall Service Ever since Saturn shut down, I've used this dealer and continue to return because of the great experiences with both sales and service staff. My selec Ever since Saturn shut down, I've used this dealer and continue to return because of the great experiences with both sales and service staff. My selection and purchase of my current car was not only "no pressure," but instead very helpful. I give it 5 stars because of friendliness and competence, but most of all because they hold themselves accountable for highly ethical service. More

Tire replacement for Z06 Never been to Jessup. Very impressed with service and promptness. 5 star experience. The person who met me and took down the information was very Never been to Jessup. Very impressed with service and promptness. 5 star experience. The person who met me and took down the information was very thorough, followed up with a phone call next day when car was ready, answered questions about the nail in my tire, etc. Price is high for a tire but I know it's nothing to do with this dealership. Z06 back tires are expensive. More

Excellent service department Took 2010 SRX in for 30K service (we don't drive much). Sherry got the process going in her usual attention to detail manner (that's good) and we had Took 2010 SRX in for 30K service (we don't drive much). Sherry got the process going in her usual attention to detail manner (that's good) and we had an annoying rattle in the front suspension that Matt (service foreman) tried to diagnose in a test drive. He couldn't hear the noise but promised he would investigate. A day later and the car was ready although the battery had somehow died overnight we we had to replace that also. Matt had found worn bushings in the steering carriage and that ended the problem with the suspension noise (covered by warranty). All in all a customer focused team we can rely on. More

Poor service I took my 2011 Buick Enclave in to have the front struts replaced. At the completion of the installation, my windshield was cracked at the cowl and t I took my 2011 Buick Enclave in to have the front struts replaced. At the completion of the installation, my windshield was cracked at the cowl and the service agent (John) acknowledged the crack and told me he would notify me when the replacement windshield would be in stock,.Two days later I received a call from John telling me the windshield was in and he set me up an appointment the following Monday. When I arrived on Monday (after rescheduling our day) I was informed that the windshield had in fact not been ordered and the agent (Lisa, subbing for John who was off) ) would have to speak to the service manager. After several minutes I was informed that the Manager was not available at the moment. Lisa told me she would follow up and I should hear something in a few days. A wasted afternoon and no resolution. More

The best in the desert area. I have purchased different cars from various dealerships in the Coachella Valley throughout the years. No one comes close to matching the service I r I have purchased different cars from various dealerships in the Coachella Valley throughout the years. No one comes close to matching the service I received when I purchased my car and having my car serviced. I believe a car and car brand are only as good as the service provided by the dealership and their service center. I highly recommend Jessup Auto Plaza for your next car purchase, car service and their commitment in maintaining the consumer's pride of owning their car. More

Recall Notice service Took auto for a recall notice. The service was prompt and employees very attentive and courteous. The personnel and service have always been excell Took auto for a recall notice. The service was prompt and employees very attentive and courteous. The personnel and service have always been excellent and efficient since I purchased the vehicle four and a half years ago. More

Excellent buying & servce I give Jessup Auto Plaza ab excellent rating based on my Buying a new 2014 CTS and the service follow up regular maintenance. The car had no problems I give Jessup Auto Plaza ab excellent rating based on my Buying a new 2014 CTS and the service follow up regular maintenance. The car had no problems and we love to drive it. Ryan Cohee has been our service rep for this and two other cars and he is very good to deal with. More

Body Shop The body shop repaired a minor blemish on the rear of my Buick, and now I feel like I have a new car. When attempting to leave, it was determined th The body shop repaired a minor blemish on the rear of my Buick, and now I feel like I have a new car. When attempting to leave, it was determined the battery was dead which was replaced under warranty. The car was washed and the tire pressure checked. More

GMC truck service Well organized, knowledgable, friendly. I've been dealing with Walter as service rep for several years and am pleased with his work as well as his c Well organized, knowledgable, friendly. I've been dealing with Walter as service rep for several years and am pleased with his work as well as his courtesy. More

Fast service Bought my corvette from Jessup and they take good care of it. My last visit was completed in one day. Car was washed and waiting for me. Bought my corvette from Jessup and they take good care of it. My last visit was completed in one day. Car was washed and waiting for me. More