Jessup Auto Plaza - Service Center

Consistent good service. Service advisors explain work being done clearly and understandably and keep customers apprised of status. Service advisors explain work being done clearly and understandably and keep customers apprised of status. More

Bad communication about price of repairs! Quotes over the phone were way out of line! Quotes over the phone were way out of line! More

I had the greatest experience. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. More

Great service from Sean Tisdale, got issue fixed on my new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! More

I like Melissa, she’s really nice and helpful. She helps me feel valued and makes sure my car is done right. She helps me feel valued and makes sure my car is done right. More

sean is best i ever worked with. he is considerate, infomatve and professional. just love him he is considerate, infomatve and professional. just love him More

I've worked with Daniel several times. He is always professional, helpful and provides good advice. He is always professional, helpful and provides good advice. More

Daniel provides a great customer service and explains everything detail you need to know about your car's service. I would recommend him and Jessup Auto as well. everything detail you need to know about your car's service. I would recommend him and Jessup Auto as well. More

The dealership was great, friendly staff. Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash in my engine has and I had less coolant in my reservoir than when I got there. My reservoir was reading below the minimum line when engine is fully cooled down and barely above the minimum line when at operating temperature. Id say that's the only thing I didn't like. I don't want to have to drive all the way back to the dealer to get that fixed but I also don't want to spend money to buy extra coolant just to top it off. More

Brandie is amazing! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! More