Jessup Auto Plaza - Service Center

All I have to said the service was great .the young man Jorge keep me up dated on my truck repair. I was from out of state and had to put a new engine. Thank you. 5 ⭐ Jorge keep me up dated on my truck repair. I was from out of state and had to put a new engine. Thank you. 5 ⭐ More

Same great customer service a year later! After becoming part of the Jessup family a year ago the level of customer service has been top notch. I get notified when my car needs a oil change et After becoming part of the Jessup family a year ago the level of customer service has been top notch. I get notified when my car needs a oil change etc, As usual the service team goes above and beyond to make sure everything is handled before I even get there. I’ve had Leo the last few times I had my car serviced and he always makes sure everything goes smooth. Braulio always makes sure everything is taken care of as well. Knowing I’ve had some Interest in the new XT6 he let me take it while my car was being worked on, I was blown away on how smooth the car drove, I thought it might be to bulky for me and feel heavy but it was the opposite, I highly recommend checking out that SUV if you’re looking for something with more seating. It was extremely comfortable, not to mention the AC seats! A huge plus. There’s something to be said about receiving the same great treatment and customer service as you do the same day you buy the car. More

Great service I recently totaled my commuter and was searching for an affordable & reliable car. I first went to Kia, where I was turned down for not having a co-si I recently totaled my commuter and was searching for an affordable & reliable car. I first went to Kia, where I was turned down for not having a co-signer or credit. I was told I couldn’t be helped without a co-signer. Thankfully, I crossed the street and went over to Jessup. There I was helped by Robert Arizmendi. He was able to quickly get me set up with the little I had, we test drove my options and before I knew it I was heading back to Cesar who got me in & out so efficiently, I barely realized how much we went over. I was blown away by the service here and will definitely be referring friends and family. If you want a place that is interested in helping you find YOUR car at a price you can afford, go to Jessup. More

Leo consistently goes above and beyond every time! We have had the pleasure of being loyal Jessup Auto Plaza clients for over 5 years. From the first telephone contact with their receptionist, Raquel, We have had the pleasure of being loyal Jessup Auto Plaza clients for over 5 years. From the first telephone contact with their receptionist, Raquel, the professionalism is apparent, and is consistent in every department - sales, service, parts - and at every level. We are in the transportation industry and our vehicles ARE our bread and butter. While appointments are a breeze to schedule, Jessup personnel are sensitive to the fact that if our wheels aren't rolling, we're not generating revenue. Our vehicles are serviced promptly, and they are just as attentive when we've had an issue that was urgent, as when our A/C switch failed mid-summer. We presented without an appt and they had our vehicle back on the road in a matter of a few hours! I also need to throw out special kudos to OUR service rep, Leo. Time and time again, he has been right there walking the path with us, consistently going above and beyond. While there are other choices in the Coachella Valley from whom to test drive, purchase AND service your GM product, having now dealt with them all, there is no comparison. Jessup Auto Plaza will always be our ONLY choice, hands down! More

Ripped off Drove all the way from Indio after I was assured I could save money on my body repair ended up paying 100.00 more. Should have stayed in Indio if you Drove all the way from Indio after I was assured I could save money on my body repair ended up paying 100.00 more. Should have stayed in Indio if you need any type of auto repai or service there are a lot of other options this place shouldn't be one of them. More

Tech service review I came in to get my vehicle serviced and the tech guys were blowing me off. They did not take the time to check wires. fuses. Ect. Really unhelpful. D I came in to get my vehicle serviced and the tech guys were blowing me off. They did not take the time to check wires. fuses. Ect. Really unhelpful. Do not recommend this place. Especially the tech who served me. Nor the maneger More

GREAT SERVICE! Every time I need anything for vehicle I come to jessup auto plaza, Crystal Gálvez is always on top of it. She really knows how to take care of a cust Every time I need anything for vehicle I come to jessup auto plaza, Crystal Gálvez is always on top of it. She really knows how to take care of a customer! I’m a very satisfied customers. Thank you More

Service department We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 hours to get it changed. No explanation or apologies. Just plane Rude! More

5 Star Treatment by Braulio Rodriguez Braulio Rodriguez gives the best customer service! Because of him, I decided to buy a new car last summer from Jessup Auto Plaza. Any maintenance is Braulio Rodriguez gives the best customer service! Because of him, I decided to buy a new car last summer from Jessup Auto Plaza. Any maintenance issue or concern is addressed immediately by him. It is rare to find this kind of attention to detail. More

Great Customer Service I am on my 5th Suburban. I love Chevrolets Suburbans. My recent experience with Jessup Chevrolet’s service department is the finest I have ever had. S I am on my 5th Suburban. I love Chevrolets Suburbans. My recent experience with Jessup Chevrolet’s service department is the finest I have ever had. Sherry Downey, my service advisor was terrific! My air conditioner went out during a very hot day in Rancho Mirage. It took just one appointment and I was driving in air conditioned comfort with a few hours. I would highly recommend this dealership to anyone needing GM service. More