Jessup Auto Plaza - Service Center

My unfortunate need for scheduling a dealer visit was handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. More

El mejor servicio al cliente y sienpre alludando en todo lo k se pueda Melissa es excelente.. lo k se pueda Melissa es excelente.. More

The appointment was easily scheduled, my service representative was great. And the job was finished in a reasonable time representative was great. And the job was finished in a reasonable time More

My service advisor is Sergio ,he is very helpful,very knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in servic knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in service and also helps me with arranging loaner vehicles.Sergio knows the products and services provided by GM and is very much trained in GM products.I would also like to recognise one other person at the service center is Savanna,she is very helpful in arranging loaner vehicles.Savanna is very friendly and always return my phone calls if i leave any messages.Sergio and Savanna are great asset to Jessup Auto Plaza and i wish them both good luck with this dealership.A very happy customer and a loyal GM product owner. More

Absolutely horrible service in your service department! There’s Zero communication, advisors are rude and unprofessional. There’s Zero communication, advisors are rude and unprofessional. More

Sean is the primary reason we continue to use Jessup service center. Sean keeps me informed through the process and always stands behind the work. He reviews prior service records and advises me accord service center. Sean keeps me informed through the process and always stands behind the work. He reviews prior service records and advises me accordingly, he has our trust for the last three cars we purchased at Jessup. More

Always Get Great Service at Jessup Auto . My choice for auto service . Thank you Daniel for Great service. My choice for auto service . Thank you Daniel for Great service. More

Jessups total experience has declined over the years. The communication is lacking and they do not do any sort of car cleaning after a service, like they used to. The communication is lacking and they do not do any sort of car cleaning after a service, like they used to. More

Stan was very polite and helpful. Am however still waiting for part to repair my rafio Am however still waiting for part to repair my rafio More

Online appointment easy to make with short notice. Comfortable chairs in waiting area but I think you could use a few more. Comfortable chairs in waiting area but I think you could use a few more. More