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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
731 Reviews

731 Reviews of Jessup Auto Plaza - Service Center

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June 24, 2024

I can schedule an appointment in a reasonable time. The Service Department takes care of me right a way when I come in. They provide transportation which arrives pretty fast. I like working with Sean. More

by salas.cinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

no followup then car is to be ready will not even look at you or even say working on it or will check on it. they will give you a routine tipe response because they never even checked on car. I will think ve More

by jeffwhite008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Freeman
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

No sirven para atender al publico tienen un servicio pesimo mas el departamento de servicoo More

by IGNACIOMORA669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Alaniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Everyone was awesome! Sean and Ron helped me with any questions I had. Jessup Auto Plaza is my go to dealership! More

by Savanah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Amazing service with great communication and friendliness. Will always bring my car back to Jessup More

by ajessup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Clean, professional, quick. Service advisors are the best and was able to answer all my questions. This is the only dealer I’ll use and I have been to other Cadillac dealers tha More

by placeforone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Daniel is always very knowledgeable and helpful. I am always able to get status updates and know when to expect my vehicle to be ready for pickup. More

by gmcclusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
June 18, 2024

Friendly customer service, and a comfortable clean waiting area provided. Job completed in a timely manner and delivered upon completion. More

by jacqui92407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the young ladies name.
June 17, 2024

Stan and the service department go out of their way to serve you and provide answers to every question that you have More

by kimbechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
June 17, 2024

I am a long time, loyal customer, and have always been completely satisfied, even impressed, with Jessup. Bought a fabulous Cadillac in 2014 and Jessup maintanence has kept it in perfect condition. Have a More

by jdbillcae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia, Service Dept.
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