Jessup Auto Plaza - Service Center

Sean always goes above and beyond when my car is there for service— it’s a great team. for service— it’s a great team. More

They have great customer service skills. They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is always returned clean and on time. More

Very good experience! Service department was was on it.. Was greeted and addressed all my concerns. Service department was was on it.. Was greeted and addressed all my concerns. More

Always a pleasure when taking my Chevy here. I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service More

Very friendly , made sure everything was written down for the work to be done on my car the work to be done on my car More

The work they did on the car seems like it’s OK. But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pu But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pulled up and it was not washed. I then had to wait for it to get washed. that’s the biggest problem More

Very friendly my friend got a job here and as much as I don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand ne don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand new car owner and also extended help I needed when I called. So happy and plan to cajole back here for all my future trade and purchases More

My service advisor is Sergio Ron and Savana is the loaner vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting th vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting the arrangements done regarding loaner vehicle, Savana is the best .Sergio knows GM products and services and gets the job done right .I feel very comfortable leaving my Escalade in Sergio”s hands because I know my truck will be fixed right with no issues.These associates are great asset to Jessup Cadillac and I wish them all the best .A very happy and loyal GM customer. More

Jessup has always delivered top quality service and products to our family for the past 30 years. products to our family for the past 30 years. More

A very professional service department. They do their best to have the service done in a timely manner. They do their best to have the service done in a timely manner. More