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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
719 Reviews

719 Reviews of Jessup Auto Plaza - Service Center

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August 05, 2024

Very good service on time polite answered all my questions gave me a great rental More

by G8627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Bentancourt
August 05, 2024

I have been a longtime customer of Jessup and have used their services for more than 15 years. The dealership has always been professional and the Service Dept staff and work has always been good. The Serv More

by LCALDWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Sean actually remembers me and makes me feel like I’m valued! I appreciate being recognized as an important customer. More

by SCOTTNJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sverdlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Best service and dealership in Southern California hands down. Jessup family will treat you like family. More

by kyleg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

$199 diagnostic fee? Too many emails "reminding me" of service someone thinks I need, when I don't need it. Very confusing. I'm told that a third party sends these o More

by markbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Sean Tisdale and Ron are the BEST EVER! !! Love them. They take such great care of me always can’t recommend them enough Lisa Coleman More

by lisalimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
August 05, 2024

It was a very very good experience. It was timely. Professional all questions answered and the car looked great!! More

by k3s3t3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I have been waiting over 2 months to get my car fixed and still haven’t got it fixed. Very frustrating More

by usmcnbccwo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Sean Tisdale is outstanding. He keeps me informed on the progress of the service and makes sure everything is done correctly and timely. More

by wgb102
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I came in without an appointment as a tire was losing pressure. Sean discovered a large puncture and replaced the tire immediately. This might not sound like much but I had another tire blow out of me More

by djb6104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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