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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
716 Reviews

716 Reviews of Jessup Auto Plaza - Service Center

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August 05, 2024

Extremely poor customer care attitude. . I have been using this dealership for over 20 years without any issues. This visit was very cold and unwelcoming.. More

by bioterritories
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some woman I did not catch her name
August 05, 2024

Great job at diagnosing the problem. Unable to fix as original parts are no longer available. More

by realtor.johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mendoza
August 05, 2024

Since I started dealing with Sergio, taking my car in for service has been more pleasant. Thx Sergio! More

by GLORIA.REAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
August 05, 2024

Brandi answered all my questions and was very knowledgeable. Brandi made it easy and let me know what the next recommended service was and how much it would cost. More

by oscar78carbajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
August 05, 2024

Handled my routine maintenance quickly advising me I needed to replace my tires before my cross country drive. Went above and beyond removing an old stain that was on the drivers seat back. I always go More

by joan92262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
August 05, 2024

They were very helpful and friendly. I enjoyed my experience with them. I would recommend them to others that need body work. More

by TERIBLS
Recommend Dealer
Yes
Employees Worked With
Amanda Lara. (She was fantastic)
August 05, 2024

Great service! Honest and professional staff who will take care of you and your cars service. More

by jay28jay28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melly
August 05, 2024

Daniel at services was very helpful and extremely knowledgeable made the experience very nice! Thank you Daniel More

by pattyavalos1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
August 05, 2024

My car was fixed quickly and I liked the free ride to and from the dealership. More

by sremington2171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
August 05, 2024

I never have a problem getting an appointment and am always treated with the best service More

by gwjfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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