Jessup Auto Plaza - Service Center

Great service! !! The service tech (sorry, can’t remember his name) that was assigned to help me, did an outstanding job. Thanks!!! !! The service tech (sorry, can’t remember his name) that was assigned to help me, did an outstanding job. Thanks!!! More

I bought my vehicle with a defect and took it in several months later. Dropped off my vehicle and took 6 hours for the tech to even look at my car! They ended up not having the part. I was advised, “for my months later. Dropped off my vehicle and took 6 hours for the tech to even look at my car! They ended up not having the part. I was advised, “for my convenience”, to take my car elsewhere, closer to home. I went to Dutton and they took care of me right away. Sad since I bought 2 vehicles from this dealer within a 6 month time frame and was getting ready to purchase a 3rd. Was hoping they would try to keep my business. Would have been happy with a loaner until the part came in but warranty wouldn’t have covered it. As a courtesy, I feel like the dealer should have tried harder considering I bought the vehicle with this problem. More

Great service and great staff, everyone of the staff members were very polite and professional. members were very polite and professional. More

Service Department always delivers. They under promise and over deliver. I'm always satisfied when I bring my vehicle in for service at Jessup. They under promise and over deliver. I'm always satisfied when I bring my vehicle in for service at Jessup. More

Great service team and great service provided my go to dealership for all my GM needs. dealership for all my GM needs. More

Great service and follow through by letting me know the progress of vehicle but wait time can be long so plan accordingly but appreciate car wash thanks progress of vehicle but wait time can be long so plan accordingly but appreciate car wash thanks More

I appreciated the service but they said it would take a few hours and it took most of the day. few hours and it took most of the day. More

Quick response on updates, Long, wait times for Products. Service manager a lot of help Service manager a lot of help More

Stan and the service techs did a fantastic job. They even gave me a heads up on possible issue i may have down the road. Dan Jessup, the 3% fee for credit card use was a big disappointment. thi They even gave me a heads up on possible issue i may have down the road. Dan Jessup, the 3% fee for credit card use was a big disappointment. this is a tax write off...the cost of doing business. this is not your opportunity to make more revenue... very disappointed with your greed. More

Jessup is always great with keeping the customer informed on updates during auto service. Dan is excellent and kept me updated and went out of his way to help with discounts coupons that had been mailed to on updates during auto service. Dan is excellent and kept me updated and went out of his way to help with discounts coupons that had been mailed to me. Rides were offered although I didn’t need one. My car was a 2008 and has always been serviced by Jessup. It’s been an amazing car with amazing service always! Thanks, Michael Kinman More