Jessup Auto Plaza - Service Center

The service department is very chaotic…misdiagnosed our vehicle the first time, after they finally got it right they called us to say the vehicle was ready and it actually wasn’t 😡 vehicle the first time, after they finally got it right they called us to say the vehicle was ready and it actually wasn’t 😡 More

They got me right in and ubered me home …. 6 hours later….BOOM DONE !! Incredible 6 hours later….BOOM DONE !! Incredible More

He was very helpfully. I had trouble reaching the service department by phone. Tried for three days and never got through. I called Dave’s cell and responded that day The I had trouble reaching the service department by phone. Tried for three days and never got through. I called Dave’s cell and responded that day The phone system is not capable of handling the volume More

Very dishonest service department! !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just lied and said it was the cost. I will never go back. I did speak with a manager and fixed it but still.... Another time I was quoted a price on something else, that was 1700.00 I got it done at a gas station for 200.00!!! Never again. Omg, the uber was Horrible too, filthy cars and unkempt men...one kept saying cus words. More

When the customer is using the ride service they should not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is rea not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is ready. More

David made me feel valued! !! The reason I come back again and again. Great service. !! The reason I come back again and again. Great service. More

Service advisor was awesome. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. More

This is where I purchased my car and the people I trust to service it. to service it. More

David was great, his explanation of the work helped us understand what was going on with the car. understand what was going on with the car. More

Always great service. Service advisor was friendly and kept me informed about my repairs the whole time. Service advisor was friendly and kept me informed about my repairs the whole time. More