Jessup Auto Plaza - Service Center

They did a good job of providing the services requested. A special thanks to Daniel Mejia for his help. A special thanks to Daniel Mejia for his help. More

This recent service experience left me so very very disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charg disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charge if I chose to use a credit card! Could I have walked out and taken my business elsewhere? Absolutely.. maybe. I own a model that's somewhat unique (Chevy Volt) so finding an alternative place for service has been a bit challenging in my area (but you can be darn sure I'm going to try harder to find one)! I urge the dealership management to reconsider this practice. I know it has become the "fashionable" thing to do these days but I really feel the costs for accepting credit cards should be considered a cost of doing business, the way utilities, shop supplies and other related fees are. More

Service was great! I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is unacceptable for a GM DEALERSHIP. I say this because no other dealership does this. It’s just bad business. That’s all!👍 More

Melly met us when bringing in our car for routine service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup an service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup and I was promptly picked up to return to Jessup for my car. She does a fantastic job of calling or texting if their is a problem or when the car is ready. She is a great asset to Jessup! More

Sean is always the best part of my service experience. He gets things done and always communicates what’s happening. He gets things done and always communicates what’s happening. More

The Jessup Service Department handled a complicated situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Whic situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Which is good because it isn't easy being without your car for 6 weeks! Anyway they did the repair the same day the part finally came in. More

Good service advisors and always going above and beyond for there customers, Melissa and the staff are awesome for there customers, Melissa and the staff are awesome More

(People are very nice). I don’t want to set in the waiting room for 3 plus hours. I did not mind one hour but three is excessive. I can get faster service other places. I don’t want to set in the waiting room for 3 plus hours. I did not mind one hour but three is excessive. I can get faster service other places. More

Sean was very efficient and friendly. I love the uber service offered at this dealership. I love the uber service offered at this dealership. More

Thank you, had a great experience . Will definitely use Jessup dealer again. Also thanks for the Uber ride home. Will definitely use Jessup dealer again. Also thanks for the Uber ride home. More