Jessup Auto Plaza - Service Center

Dealership was very attentive and responded to all my concerns. They also work quick and offer drop off services. concerns. They also work quick and offer drop off services. More

Always very professional and welcoming. Advises me when my cars need service and gets them scheduled at my convenience Advises me when my cars need service and gets them scheduled at my convenience More

We have had great customer service experience, appreciate the information regarding our tires and the time to answer questions and any doubts we have! the information regarding our tires and the time to answer questions and any doubts we have! More

I always have great service here. Always friendly. I like that I can always get a ride somewhere instead of waiting Always friendly. I like that I can always get a ride somewhere instead of waiting More

Service complete. Only problem was my 105,900 Reward points could not be used due to a technical problem with GM program. Only problem was my 105,900 Reward points could not be used due to a technical problem with GM program. More

I did not care for the changes in the waiting room. Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to ren Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to rent a car. If I had known this, I would have scheduled service earlier to avoid the extra expense of the car rental. The problem I have is with the person that scheduled the service. More

Actually, Sergio was my repair person. He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came on, but they suspect a module on my electric car is failing. They did the software update that was pending. However, three days after getting the car back, the Service Vehicle Soon light came on again. I called Jessup this afternoon. I'm waiting for a call back. More

It appeared the service department didn't understand the question/complication with the charging issue I am experiencing and they now need to take it to a higher level. question/complication with the charging issue I am experiencing and they now need to take it to a higher level. More

Daniel was very professional and helpful by letting me know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! More

Went in to have service but end up leasing a new Chevy TrailBlazer RS the dealership is always over the top TrailBlazer RS the dealership is always over the top More