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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
961 Reviews

961 Reviews of Jessup Auto Plaza - Service Center

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November 16, 2024

Everyone did their best to make sure I was taken care of and was comfortable. Communication was great and I appreciated the loaner car. More

by junglered76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
November 16, 2024

Service agent, Sergio Ron is very responsive and accommodating every time I am in there. More

by JIM.MRFREEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Daniel Mejia was very professional and knowledgeable I'm always going to see Daniel Mejia any problems He got my car finished very quick More

by dean89129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Making an appointment on the GMC app is not a guarantee you get your appointment as scheduled. Very stressful and disappointing. More

by ginalogan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name not worth remembering
November 15, 2024

I had the usual great service from Sean and the dealership. I enjoy a dealership that wants to know their customers and go the extra mile to offer great service. More

by jaspiersinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

We are Canadian snowbirds and come to Jessup for service each winter for the last three years. Each time we have been treated efficiently and professionally. More

by b_bdavidson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Daniel is very dedicated to his customers and juggles a huge amount of customers making everyone feel important. More

by rich82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

After I was told my care was ready and I signed paid the bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same iss More

by michael Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The fact that you charge a fee to use a credit card and at the same time don't accept checks is absurd. I don't have a debit card and don't carry around much cash. I will find a different dealer. David More

by David@wyvest.com
Recommend Dealer
No
Employees Worked With
David Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Have had a good relationship with Jessup for 10 years. Am a happy repeat customer. More

by lydmonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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