Jessup Auto Plaza - Service Center

I don't need to get my car serviced very often but Jessup has been consistently good and staff is nice. has been consistently good and staff is nice. More

Quick in and out. Sergio was very thorough and pleasant. Work was completed quickly and efficiently. Sergio was very thorough and pleasant. Work was completed quickly and efficiently. More

Brandie gave excellent service and went out of her way to make sure I was taken care of. However, someone else's keys were left in my car and it was obvious that the porters were not on point--maybe underst make sure I was taken care of. However, someone else's keys were left in my car and it was obvious that the porters were not on point--maybe understaffed that day. I did have to leave my car overnight which I did not expect. More

Service was excellent took care of the situation. Thank you Daniel Will come back again. Thank you Daniel Will come back again. More

Very nice staff and timely service. That we’re able to squeeze me in right before my 1yr deadline for free first service. I really appreciated it. That we’re able to squeeze me in right before my 1yr deadline for free first service. I really appreciated it. More

Confusion when I arrived at the service area. I had to wait 30 mins for a service rep. They were so apologetic for the slow service that I can't give them anything but 5 stars. Everyone can ma I had to wait 30 mins for a service rep. They were so apologetic for the slow service that I can't give them anything but 5 stars. Everyone can make a mistake. To me the definition of customer service is when a company steps up and admits they made a mistake and makes sure all is taken care of from that point forward. Jessup did just that. More

Attentive service and great energy in the store, everyone is friendly and helpful. Will definitely be back. is friendly and helpful. Will definitely be back. More

I was in the area, drop off and pick up was easy and quick for service. quick for service. More

I am committed to Jessup Motors and have been for years. (So is my family) (So is my family) More

Overall, I give Jessup AutoPlaza five stars, but it needs to improve it's telephone system. to improve it's telephone system. More