Back

Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
953 Reviews

953 Reviews of Jessup Auto Plaza - Service Center

Sort by
December 02, 2024

Efficient, courteous,knowledgeable. Helpful regarding next service at 50,000 mile service. Thank you very much More

by meg2irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

David Anderson excellent customer service very personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle More

by mardirae49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

David arranged same day service on a Saturday and holiday weekend. A very unlikely event. More

by fblanton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Great! Sean Tisdale was the person that helped me he would as very helpful and attentive! More

by RSMLCC61
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

The service was average, with reasonable wait times, but communication and attention to detail could improve. More

by J Cassidy
Recommend Dealer
No
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

I have used Jessup for 13 years and never had a complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! More

by sivadams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Mely was great. Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front More

by jimmyfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Good friend of Steve Moore, and Sean Tisdale is my favorite service associate for some time. More

by hettinger333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Good communication and work fixing bumper, grill and the fender in a very timely fashion More

by mdboyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Laras
November 29, 2024

I don't need to get my car serviced very often but Jessup has been consistently good and staff is nice. More

by jfillpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
38
...