Jessup Auto Plaza - Service Center

I enjoy coming to Jessup for my 2016 Malibu Hybrid's maintenance. I know that whatever needs attention, it will be handled professionally. Daniel has been great to work with since Jorge left. maintenance. I know that whatever needs attention, it will be handled professionally. Daniel has been great to work with since Jorge left. More

Wasn’t happy to learn that the 48000 mile warranty I thought I had been given as sales incentive was not bumper to bumper. Found out the side step failure and navigation system issues (ongoing for quit thought I had been given as sales incentive was not bumper to bumper. Found out the side step failure and navigation system issues (ongoing for quite a while) were “updates” needed at a cost of almost $600…… Daniel was in training, so I understood length of check-in for my appointment- but I was left for 7 hours to wonder what was going on only to be told it wasn’t covered and so nothing was done. I’ve used Jessup for years and bought this truck at Jessup- but now, with no warranty, I will find a service closer to home. Disappointed. More

The check in area is confusing people didn't know where it stand or where to go for there service writer. it stand or where to go for there service writer. More

Sergio Ron is honest, reliable, trustworthy. The price is fair and the service is completed on time. The price is fair and the service is completed on time. More

No issue. Everything went smooth and fine. I have been called to pick up my when it was finished. Everything went smooth and fine. I have been called to pick up my when it was finished. More

Don’t know what happened but I was giving you my opinion on Daniel’s performance. He is a very dedicated person always striving to please his customers . I will recommend Daniel very highly he is an asset on Daniel’s performance. He is a very dedicated person always striving to please his customers . I will recommend Daniel very highly he is an asset to Jessup Cadillac . As for Jessup Cadillac dealer very happy . More

Fixed a problem has been recurring for several years and 3 other mechanics. This was the last chance my truck had since I was going to get rid of it. 3 other mechanics. This was the last chance my truck had since I was going to get rid of it. More

Everyone was great to work with and very knowledgeable and accommodating. I try to have my service done here when I am in town! and accommodating. I try to have my service done here when I am in town! More

The car still has a problem. I will bring back again . He could not find the problem. I will bring back again . He could not find the problem. More

We have always purchased our vehicles at Jessups since moving to the desert in 2003. We would not think of going anywhere else to service our vehicles. We find their know how, professionalism, and hones moving to the desert in 2003. We would not think of going anywhere else to service our vehicles. We find their know how, professionalism, and honesty second to none. Always giving us peace of mind, and most importantly keeping our cars in tip-top condition and always on the road in safe condition. More