Jessup Auto Plaza - Service Center
Cathedral City, CA
952 Reviews of Jessup Auto Plaza - Service Center
Very dishonest service department! !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just lied and said it was the cost. I will never go back. I did speak with a manager and fixed it but still.... Another time I was quoted a price on something else, that was 1700.00 I got it done at a gas station for 200.00!!! Never again. Omg, the uber was Horrible too, filthy cars and unkempt men...one kept saying cus words. More
When the customer is using the ride service they should not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is rea not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is ready. More
David made me feel valued! !! The reason I come back again and again. Great service. !! The reason I come back again and again. Great service. More
Service advisor was awesome. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. More
This is where I purchased my car and the people I trust to service it. to service it. More
David was great, his explanation of the work helped us understand what was going on with the car. understand what was going on with the car. More
Always great service. Service advisor was friendly and kept me informed about my repairs the whole time. Service advisor was friendly and kept me informed about my repairs the whole time. More
Jessup offers the premier customer service experience in Southern California. I highly recommend this dealer. Southern California. I highly recommend this dealer. More
Great customer service, prices could be lower, especially on labor. Also the lobby would be much better with more selection on snacks, drinks. on labor. Also the lobby would be much better with more selection on snacks, drinks. More
David was great, very informative, and helpful. The car was serviced on time. Only problem was tires were rotated and front two were badly worn on inside and no one advised me. The complimentary ca The car was serviced on time. Only problem was tires were rotated and front two were badly worn on inside and no one advised me. The complimentary cash wash was not done More