Jessup Auto Plaza - Service Center

Leo Machuca was my service person and he kept me informed while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. Overall a very positive experience. More

The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update. More

The service dep at Jessup it not experienced and not very with 2024 caddy escalade with 2024 caddy escalade More

Everyone just CADILLAC Dealership was awesome. My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner k My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner knowledge and expertise of the vehicle.You have happy customers. Love the CADILLAC Escalade IQ. Thank you, JESSUP More

Daniel Mejia from Jessup Service Department is the best. Daniel did an excellent job of servicing my Cadillac XT 5. Thank you. Daniel did an excellent job of servicing my Cadillac XT 5. Thank you. More

It started out ok ones I paid off my vehicle in cash it all changed all changed More

Everything was done and completed in less than 2 hours which was told to me when I asked how long it would take. which was told to me when I asked how long it would take. More

Great and reliable service with great communication throughout the process. Appreciate the Uber and texting service as well. throughout the process. Appreciate the Uber and texting service as well. More

Dave did an excellent job of explaining all price costs with me, and kept me informed as to the vehicles progress. with me, and kept me informed as to the vehicles progress. More

SEAN IS ALWAYS GREAT. RESPECTFUL. AND KIND AND MAKES SURE \YOU ARE GETTING THE BEST SERVICE. RESPECTFUL. AND KIND AND MAKES SURE \YOU ARE GETTING THE BEST SERVICE. More