Jessup Auto Plaza - Service Center

I always feel like I am welcome back at Jessup. I drive from Moreno Valley for their exceptional service! I’m never disappointed. I drive from Moreno Valley for their exceptional service! I’m never disappointed. More

excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More

I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More

My experience was terrible. My truck was kept overnight without letting me know and the worst part was when I got it back the problem had not been resolved. Im in the customer s My truck was kept overnight without letting me know and the worst part was when I got it back the problem had not been resolved. Im in the customer service industry and I would never do that. More

I have always been pleased with with Jessup. We have bought many cars from them. We used the service department for all the Service needs of our cars. They’re very considerate and try to get thi We have bought many cars from them. We used the service department for all the Service needs of our cars. They’re very considerate and try to get things done in a timely manner More

The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update. More

The service dep at Jessup it not experienced and not very with 2024 caddy escalade with 2024 caddy escalade More

Leo Machuca was my service person and he kept me informed while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. Overall a very positive experience. More

Everyone just CADILLAC Dealership was awesome. My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner k My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner knowledge and expertise of the vehicle.You have happy customers. Love the CADILLAC Escalade IQ. Thank you, JESSUP More

Daniel Mejia from Jessup Service Department is the best. Daniel did an excellent job of servicing my Cadillac XT 5. Thank you. Daniel did an excellent job of servicing my Cadillac XT 5. Thank you. More