Jessup Auto Plaza - Service Center
Cathedral City, CA
695 Reviews of Jessup Auto Plaza - Service Center
This dealership knows what they are doing they take care of business every time I come over they are the best in the desert of business every time I come over they are the best in the desert More
Ron Austin and his whole team are excellent at customer service. Thank you much! Highly recommend service. Thank you much! Highly recommend More
Sergio did a fine job for me he kept me posted on my vehicle and progress. he is an asset to the Jessup team. I will be back for my 100,000 mile service in a few months. vehicle and progress. he is an asset to the Jessup team. I will be back for my 100,000 mile service in a few months. More
Daniel is great advisor, and Ron is always there when you need him for any help need him for any help More
As always a positive and enjoyable experience at jessup and with Sean Considering auto service can be distruptive to one's life Jessup Auto and Sean have made it an uncomplicated event and with Sean Considering auto service can be distruptive to one's life Jessup Auto and Sean have made it an uncomplicated event More
I usually have good experiences at Jessup but my last visit was not so pleasant. I’m hoping this was just an isolated incident. 1. The female at the service department told me they were fully booked visit was not so pleasant. I’m hoping this was just an isolated incident. 1. The female at the service department told me they were fully booked and said I couldn’t get serviced that day. I asked another question and instead of finding out the answer she transferred me to the parts department. After I spoke to the parts department, he transferred me back to the service department. A different person answered and said I could come in the same day. 2. David was my Service Advisor that day. He was not that friendly. He couldn’t even figure out how to use my points to pay for my service. Then when the service department made a mistake, he was not apologetic. 3. A boy brought my car to me when it was done. I asked him a question and he said he didn’t know, which was fine, but he used profanity. That was unprofessional to speak to a customer like that. 4. The service department changed my tires and left my spare tire in my trunk instead of putting it back in the storage area. I had to go back the next day to have them fix their mistake. More
Sean Tisdale is the guy that you want to see if you want top-notch service! Sean was Knowledgeable, provided excellent communication and customer service skills and did everything as promised in a timely m top-notch service! Sean was Knowledgeable, provided excellent communication and customer service skills and did everything as promised in a timely manner. Sean made sure my vehicle was in 100% working condition. Jessup employs a lot of amazing employees, you won’t be disappointed! More
My service adviser is the person that I have the most interaction with at Jessup. Sean make it as easy as possible and represents the business well! interaction with at Jessup. Sean make it as easy as possible and represents the business well! More
My Yukon was done and washed in a timely manner. Service was great. I will continue to bring my Yukon to Jessup. Thank you. Service was great. I will continue to bring my Yukon to Jessup. Thank you. More
Daniel awesome very professional service advisor. Made me feel very comfortable in a very uncomfortable situation when our car was not operating properly. Thank you so much Daniel Made me feel very comfortable in a very uncomfortable situation when our car was not operating properly. Thank you so much Daniel More