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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
695 Reviews

695 Reviews of Jessup Auto Plaza - Service Center

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December 03, 2024

Always very attentive from the moment they receive you, always on time and good service More

by victor_ramirez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Very disappointed in the service, communication level very poor. Drove 2 1/2 hours to pick up my car as promised and it wasn’t ready. More

by M14STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tisdale
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Highly recommended Anderson and Preston. Very upset over Sergio having my car all day, 0 communication that the part wasn’t there even though he confirmed it was there to our sales person an More

by cwb4488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Problem solved right away. Sean got me a loaner vehicle and told I could get car next day without appointment. More

by RICK@DESERTVIEWINS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara
December 02, 2024

They do good work and they get the job done on time i would recommend them More

by JOHN@MONTEZCONCRETE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Efficient, courteous,knowledgeable. Helpful regarding next service at 50,000 mile service. Thank you very much More

by meg2irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

David Anderson excellent customer service very personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle More

by mardirae49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

David arranged same day service on a Saturday and holiday weekend. A very unlikely event. More

by fblanton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Great! Sean Tisdale was the person that helped me he would as very helpful and attentive! More

by RSMLCC61
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

The service was average, with reasonable wait times, but communication and attention to detail could improve. More

by J Cassidy
Recommend Dealer
No
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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