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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,030 Reviews

1,030 Reviews of Jessup Auto Plaza - Service Center

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June 06, 2025

A great experience. The service advisor Patrick Perez was very helpful. He was very respectful, courteous, professional all around. Very good lounge to wait and kept me More

by msgtminor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Perez
June 06, 2025

There were a lot of cars in line when I arrived but I was promptly greeted and helped by Sean More

by dmp0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Although prices are skyrocketing for autos, we trust Sean and Jessup for our repair service needs being performed with the best quality and pricing available. More

by vpm3897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

everything was just fine. .. patrick was great... we're from reno so good to know we can have our lyriq serviced here More

by danhiemstra
Recommend Dealer
Yes
Employees Worked With
patrick perez
June 06, 2025

Service rep Leo was fantastic. Factual. Accurate. Responsive. Quick to accommodate ride. Reason for 4 star. After finalizing bill wait time for vehicle pick up very slow. More

by petewestbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
June 05, 2025

Great customer service and communication very easy to just drop off the vehicle and they where able to get me an uber home. More

by chuy3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Service was - prompt - helpful Leo took care of my needs and was able to get my car done promptly More

by didesmond26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
June 03, 2025

I have been with Jessup Cadillac in Cathedral city since 2023 when I purchased my Cadillac XT5 and very with it. I like to mention Mr Daniel Mejia he has been very helpful on every levels regarding the ca More

by miragesprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Gouging 3% surcharge on credit card. Bought new tires. All overinflated, one @47psi, another @ 46, other two at 40. All should be @35. Tire pressure sensors were not synced with posi More

by d.blankenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Brandi was great to work with she took care of all my concerns! Thank you very much! More

by djbobscatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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