Jessup Auto Plaza - Service Center

I have been with Jessup Cadillac in Cathedral city since 2023 when I purchased my Cadillac XT5 and very with it. I like to mention Mr Daniel Mejia he has been very helpful on every levels regarding the ca 2023 when I purchased my Cadillac XT5 and very with it. I like to mention Mr Daniel Mejia he has been very helpful on every levels regarding the car, he is a very knowledgeable and also kind a patient person . Mr Mejia is a + for the Jessup company More

Gouging 3% surcharge on credit card. Bought new tires. All overinflated, one @47psi, another @ 46, other two at 40. All should be @35. Tire pressure sensors were not synced with posi Bought new tires. All overinflated, one @47psi, another @ 46, other two at 40. All should be @35. Tire pressure sensors were not synced with position of tires on vehicle. More

Brandi was great to work with she took care of all my concerns! Thank you very much! concerns! Thank you very much! More

Great Experience with Jessup Chevrolet. Patrick Perez my service advisor very Professional all around. He gave good advise,courteous, Respectful. Everyone here at Jessup Chevrolet is came i Patrick Perez my service advisor very Professional all around. He gave good advise,courteous, Respectful. Everyone here at Jessup Chevrolet is came in contact with were great. Thank you. More

Ron was top notch! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! More

Helpful, polite, explains the services in detail, called as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. More

I had a 9:00 appointment for which I was right on time for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 o for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 or they accepted walk ins ahead of us who made appointments. More

I always feel like I am welcome back at Jessup. I drive from Moreno Valley for their exceptional service! I’m never disappointed. I drive from Moreno Valley for their exceptional service! I’m never disappointed. More

excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More

I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More