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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
890 Reviews

890 Reviews of Jessup Auto Plaza - Service Center

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April 03, 2025

The service department performs outstanding service to my HummerEV and C8. Ron Austin and Melissa Miller go above and beyond to take care of my babies. I have been using them since 2017 to buy and get my car More

by Havasu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

We had some bumps along the way with the service of my Cadillac, but at the end of the day the service manager stepped up and provided an great experience. His follow up and follow through was appreciate More

by palmspringscady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Service person great, lube tech needs to know how to clean up after his work More

by GUNNARMATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Always an excellent customer service from Sean and team. My truck is running perfectly. Thanks for everything More

by Eric R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Thorough and helpful. We will use them again to service my 2015 Corvette. Thank you. More

by howardweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

A positive experience. The body shop, Amanda in particular, was awesome in repairing our car ! More

by sakehans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Lara
April 02, 2025

Customer service and follow up from Chris King was superb!! I will definitely return again. More

by andre.daigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I’m very pleased with everyone I’ve dealt with at Jessup auto plaza dealership. More

by twocmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
April 01, 2025

I will continue with service and purchasing at Jessup. However, the service is worsening.with the dealership. The schedules are a hit and miss with the when you drop off and when your vehicle get worked o More

by firediver51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Good service waiting room is very big. Nice people . Very busy but that shows they make the biggest part of their money in services More

by OYAMACASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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