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Jessup Auto Plaza

Cathedral City, CA

4.6
1,299 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,299 reviews

January 26, 2023

Excellent service and very professional! Stan was great and explained everything in detail. Also, really love the Lyft service. More

by jennifer_hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
January 09, 2023

I purchased my vehicle at this dealership. But car service is something dread. A simple oil change can take 1-2 hours. Not good. More

by TunaBee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Miramontes
November 14, 2022

This dealership will sell You a car then stop answering your calls and concerns. They will treat you like you can’t afford the car and have a fake check when you try to pay. Then they will not pay the fees More

by 818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Elyateem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Rojas, Michelle Martinez
September 24, 2022

They mark up their vehicles and claim to add a desert package that is unnecessary. There are dealers in SoCal still that don’t add mark ups or lie about a package to increase revenue. Or plain just say w More

by flouncy.borax_07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
May 28, 2022

David Sverdlin, salesman, was very nice and patient. Unfortunately, we didn't make as deal. Another salesman sold the vehicle we agreed on a few days later. More

by ctkanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sverdlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Excellent attention to detail and fabulous service. The whole buying process went smoothly, without a hiccup. Nelson was a wonderful to work with. I highly recommend working him! More

by mkatharr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Great service and response from Nelson from start to finish in all areas, great job! More

by Kkstew6910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Jessup Auto Plaza responded

Thank you for the wonderful review and feedback!

February 11, 2022

They went above and beyond to find me exactly the type of vehicle I wanted. In light of the vehicle shortages in effect, this was amazing. AND! They did it in 24 hours! Nelson Noguera and Jessup Dealership More

by Santafe1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Jessup Auto Plaza responded

Thank you for your wonderful review! We are so happy to hear that our team could help you find the perfect vehicle. We are here for you whenever you need us next!

January 23, 2022

Had a great experience buying my truck. Nelson helped me, was super professional and easy to work with. He was very accommodating when it came to signing paperwork, which is not always fun, so great job! More

by Marko
Recommend Dealer
Yes
Employees Worked With
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

It was a pleasure working with Nelson. He was very helpful and professional. Nelson answered all my questions and was quick to respond when I would call or text. More

by louieandloulou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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