Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,299 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,299 reviews
April 14, 2023
I just purchased a new XT6 and I have to say this was the most smooth and stress-free car buying experience I have ever had. From the time I walked in to order the car until the moment I pulled off the lot i most smooth and stress-free car buying experience I have ever had. From the time I walked in to order the car until the moment I pulled off the lot it was absolutely incredibly smooth. Nelson was amazing and kept me up-to-date on the status of my car and answered every question I had. Absolutely fantastic dealership and Nelson was an amazing person to work with! More
by Lssboca
April 10, 2023
Jessup Cadillac was by far the easiest and friendliest dealership to purchase a vehicle I came across in my search for a new car. Nelson was very knowledgeable, and took the time to answer every question dealership to purchase a vehicle I came across in my search for a new car. Nelson was very knowledgeable, and took the time to answer every question I had. Every interaction was very professional and courteous. Nelson, Braulio, and Fernando made the purchasing experience seemless. More
by JL
March 29, 2023
The best experience we had buying a vehicle in the past 30 years we came from Las Vegas to this Dealership and will return for future purchases. Definitely will recommend to friends and family. 30 years we came from Las Vegas to this Dealership and will return for future purchases. Definitely will recommend to friends and family. More
by lurodrilopez
March 29, 2023
Nelson was great to work with. He really was helpful in finding me exactly what I wanted and helped me until the moment I drove away in my new car. I went back a few days later He really was helpful in finding me exactly what I wanted and helped me until the moment I drove away in my new car. I went back a few days later and he spent more time with me making sure I understood all the gadgets and buttons. Top Notch service! More
by aliciasydney
March 27, 2023
I've had the opportunity to work closely with Robert and James in Sales, both of which have been very helpful. Have also had top notch service from Jorge in the service Department. Jorge has been very profe James in Sales, both of which have been very helpful. Have also had top notch service from Jorge in the service Department. Jorge has been very professional in assisting with my repairs. Robert the tow truck driver was also fantastic. All have been great to work with thus far. More
by aeyer2010
Employees Worked With
Other Employees :
Robert - Tow Truck, James IsBell, Robert Arizmendi, Jorge Miramontes
March 17, 2023
With an appointment service was fairly slow. Car delivered without any explanation of the problem I had with the rear door. It is still not opening without some noise. Overall was not h Car delivered without any explanation of the problem I had with the rear door. It is still not opening without some noise. Overall was not hat I expected for a customer currently leasing for the second time and will beup for the next lease in July 23/ More
by nNancy
Employees Worked With
March 15, 2023
I am from Canada and brought my vehicle to Jessup for an oil change and tire rotation. The sevice was excellent and Chris Mezzapelle was most helpful. oil change and tire rotation. The sevice was excellent and Chris Mezzapelle was most helpful. More
by Melcostache
Employees Worked With
Chris Mezzapelle
March 10, 2023
I had an amazing experience buying my Cadillac from Nelson and the team! Fast, friendly, and efficient process. Will definitely recommend! Nelson and the team! Fast, friendly, and efficient process. Will definitely recommend! More
by Julian
February 12, 2023
Very poor service. I would not recommend and I would certainly go elsewhere or another dealer I would not recommend and I would certainly go elsewhere or another dealer More
by Not happy
Employees Worked With
