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Jessup Auto Plaza

Cathedral City, CA

Overview
Employees
Reviews
4.6
1,305 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,305 reviews

May 30, 2024

Jessups total experience has declined over the years. The communication is lacking and they do not do any sort of car cleaning after a service, like they used to. More

by titleist_nick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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May 30, 2024

Stan was very polite and helpful. Am however still waiting for part to repair my rafio More

by rcummins3548
Recommend Dealer
Yes
Employees Worked With
Stan customer service
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May 30, 2024

Online appointment easy to make with short notice. Comfortable chairs in waiting area but I think you could use a few more. More

by gravidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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May 30, 2024

Had appointment at 7 am but didn’t get the car back until the next day! More

by ornik4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mejia
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May 30, 2024

great service, no pressure sales staff, neat and clean showroom, they offer coupons for discounts on parts and service More

by jncpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Awesome customer service indeed ! !! Very satisfied from sales to service and parts they took care More

by jlp2flc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Magaña ,manny ,Stan
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May 30, 2024

The best costumer service always Sean always makes you feel welcome and is always willing to help with any questions or concerns Thank you ! More

by rubensoysterbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Melissa always provides great customer service and finds the best deal posible for your service needs. I also enjoy and appreciate the UBER transportation Jessup provides. More

by MUNOZ.YAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Melissa Miller
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May 30, 2024

Ron found my work order at another dealership and I expressed I would not go out there so he went out of his way to get the cameras to their shop asap and got it done in that day!! I’m grateful he help More

by desertwoodline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Service was prompt and done when they said it would be ready will always use Jessup for service More

by DSVERDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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