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Jessup Auto Plaza
Cathedral City, CA
1,545 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,545 reviews
August 31, 2024
Wonderful personal, prompt service. Great inventory. Patient explanations of auto technology to us old folks buying a new car! Great inventory. Patient explanations of auto technology to us old folks buying a new car! More
by elainehill330
Verified Customer
August 31, 2024
Bought a new car and later received service Very impressed My partner recently had a very similar experience Many thanks Will return when in desert impressed My partner recently had a very similar experience Many thanks Will return when in desert More
by kjhanson
August 30, 2024
Melissa goes out of her way to keep me updated on the status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. More
by gregorycourter
Employees Worked With
August 30, 2024
Consistent good service. Service advisors explain work being done clearly and understandably and keep customers apprised of status. Service advisors explain work being done clearly and understandably and keep customers apprised of status. More
by peteradicarlo
August 30, 2024
Second vehicle purchased through Jessup and both times went very smoothly! First complaint, the front license plate bracket should have been installed prior to pickup and the finance department shouldn’t went very smoothly! First complaint, the front license plate bracket should have been installed prior to pickup and the finance department shouldn’t assume you want every top of the line extended warranty based on the price of the vehicle! That added a years worth of payments padding your revenue More
by ronguay60
August 30, 2024
Bad communication about price of repairs! Quotes over the phone were way out of line! Quotes over the phone were way out of line! More
by LHOFF83852
Employees Worked With
August 30, 2024
Jessup made his scheduling process easy. I got there and they checked me in on time. They had my car ready within a couple of hours. It was hasslefree. I got there and they checked me in on time. They had my car ready within a couple of hours. It was hasslefree. More
by JSTEPP1961
Employees Worked With
August 30, 2024
Trustworthy and far beyond competent. The best service. Usually on time or ready before promised. The best service. Usually on time or ready before promised. More
by twocaddad
Employees Worked With
August 29, 2024
I had the greatest experience. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. More
by ALFREDSCOTT31
Employees Worked With
August 29, 2024
Great service from Sean Tisdale, got issue fixed on my new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! More
by Richard
Employees Worked With
