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Jessup Auto Plaza
Cathedral City, CA
1,306 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,306 reviews
June 02, 2024
A clean and professional environment with friendly staff. Cesar sincerely worked in our behalf as we worked out the deal that we settled Cesar sincerely worked in our behalf as we worked out the deal that we settled More
by dantheblue
Verified Customer
June 01, 2024
Crappy service! ! They always say they can’t duplicate the problem. I think it’s because I have a bunch of immature people working there that don’t know what they’re ! They always say they can’t duplicate the problem. I think it’s because I have a bunch of immature people working there that don’t know what they’re doing.!! More
by skincutie4us
Employees Worked With
May 31, 2024
Excellent experience at Jessie Cadillac buying my 2024 Lyriq. Had a terrific salesperson who was very responsive and helpful. Felt I got a fair deal. Highly recommend purchasing a car through them. Lyriq. Had a terrific salesperson who was very responsive and helpful. Felt I got a fair deal. Highly recommend purchasing a car through them. More
by GREGZMD
Employees Worked With
May 31, 2024
13th +14th Encore lease! ! What more can I say????? What can I say???? Knock off the 15 word min.!!!!! ! What more can I say????? What can I say???? Knock off the 15 word min.!!!!! More
by PETEYBOYSIR
May 31, 2024
Very excellent service. Manuel Vega is a very professional employee. He gave me the best deal on my car. I would recommend every one to go purchase a vehicle form Manuel Ve Manuel Vega is a very professional employee. He gave me the best deal on my car. I would recommend every one to go purchase a vehicle form Manuel Vega. More
by yarena65
Employees Worked With
May 31, 2024
My unfortunate need for scheduling a dealer visit was handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. More
by KEN@DC.RR.COM
Employees Worked With
Stan Sterling
May 31, 2024
The appointment was easily scheduled, my service representative was great. And the job was finished in a reasonable time representative was great. And the job was finished in a reasonable time More
by mcguireden
Employees Worked With
May 31, 2024
My service advisor is Sergio ,he is very helpful,very knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in servic knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in service and also helps me with arranging loaner vehicles.Sergio knows the products and services provided by GM and is very much trained in GM products.I would also like to recognise one other person at the service center is Savanna,she is very helpful in arranging loaner vehicles.Savanna is very friendly and always return my phone calls if i leave any messages.Sergio and Savanna are great asset to Jessup Auto Plaza and i wish them both good luck with this dealership.A very happy customer and a loyal GM product owner. More
by SKMUNESHWAR
Employees Worked With
Sergio/Savanna
May 31, 2024
Absolutely horrible service in your service department! There’s Zero communication, advisors are rude and unprofessional. There’s Zero communication, advisors are rude and unprofessional. More
by Dianamolina.1287
