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Jessup Auto Plaza
Cathedral City, CA
1,394 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,394 reviews
July 19, 2024
Sean Tisdale was my service writer. He was very professional and knowledgeable. Sean gave me timely updates on both of my vehicles that I brought in for service. One was my 1966 Pont He was very professional and knowledgeable. Sean gave me timely updates on both of my vehicles that I brought in for service. One was my 1966 Pontiac GTO and the other one was my 2016 Chevrolet Tahoe. It was a pleasure working with Sean, and look forward to working with him again. Gil Smith More
by Vette3
Employees Worked With
Other Employees :
I have also worked with Melly Gil (service writer) in the past, and she was very professional too. Kept me updated on all issues and it's a pleasure working with her as well.
July 18, 2024
Carlos Rodriguez and team were able to meet my needs and get me into a brand new Terrain since the Acadia out priced my budget get me into a brand new Terrain since the Acadia out priced my budget More
by Nursamy59
July 13, 2024
Their team are the best. Thanks to Fernando,Ramiro and Richard I came home home very satisfied. Thanks to Fernando,Ramiro and Richard I came home home very satisfied. More
by jaimeflo61
July 08, 2024
Sean was incredibly patient with me and dealing with some issues with our 2017 XT5. Ultimately everything that needed to be addressed was taken care of and I know Sean will do his best to take care of the ma issues with our 2017 XT5. Ultimately everything that needed to be addressed was taken care of and I know Sean will do his best to take care of the maintenance needed. He went beyond customer service to overwhelming Customer Satisfaction . Sean addressed my transportation needs with Uber car service to seeking advice From service manager Ron I order to hand me the keys to my XT5. I also have a new 2024 XT5 which I take in for service this month. Sean Tisdale is an asset to Jessup Cadillac. Thank you Mr Jessup and to Sean🙏👍 More
by jorgejlramos
Verified CustomerJuly 08, 2024
transaction went very well. Genaro, the salesperson was very helpful in follow up on the car, from initial ask to follow up, post purchase. Would consider doing future business Genaro, the salesperson was very helpful in follow up on the car, from initial ask to follow up, post purchase. Would consider doing future business with the teams More
by bmoklebust
July 05, 2024
Excellent, service I will recommend this place to everyone,I 100% satisfied, thank very much everyone,I 100% satisfied, thank very much More
by Bronson4545
July 04, 2024
Sean always goes above and beyond when my car is there for service— it’s a great team. for service— it’s a great team. More
by michael@michaelwaltersstyle.com
Employees Worked With
July 03, 2024
They have great customer service skills. They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is always returned clean and on time. More
by rj
Employees Worked With
Stanley Sterling
