Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,393 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,393 reviews
August 05, 2024
Hands down the BEST dealership in The Coachella Valley! !! Always friendly and professional staff. I never have a worry because I know that my car is well taken care of and always ready for the road!!!! !! Always friendly and professional staff. I never have a worry because I know that my car is well taken care of and always ready for the road!!!! More
by stevenkilcullen
Verified CustomerEmployees Worked With
August 05, 2024
Going to jessup for several years. Service is always prompt and courteous. Compared to other dealerships in the area Jessup is by far the best. Service is always prompt and courteous. Compared to other dealerships in the area Jessup is by far the best. More
by Jdetch
Employees Worked With
August 05, 2024
Very good service on time polite answered all my questions gave me a great rental questions gave me a great rental More
by G8627
August 05, 2024
I have been a longtime customer of Jessup and have used their services for more than 15 years. The dealership has always been professional and the Service Dept staff and work has always been good. The Serv their services for more than 15 years. The dealership has always been professional and the Service Dept staff and work has always been good. The Service Representative, Sean Tisdale, is always friendly, responsive, helpful & courteous. It is always helpful that this dealership offers shuttle service and Sean is very efficient at setting up rides. I am pleased and will continue bringing my GMC into Jessup. Thank you. More
by LCALDWELL1
Employees Worked With
August 05, 2024
Sean actually remembers me and makes me feel like I’m valued! I appreciate being recognized as an important customer. valued! I appreciate being recognized as an important customer. More
by SCOTTNJIM
August 05, 2024
Best service and dealership in Southern California hands down. Jessup family will treat you like family. down. Jessup family will treat you like family. More
by kyleg3
August 05, 2024
$199 diagnostic fee? Too many emails "reminding me" of service someone thinks I need, when I don't need it. Very confusing. I'm told that a third party sends these o Too many emails "reminding me" of service someone thinks I need, when I don't need it. Very confusing. I'm told that a third party sends these out, but it reflects on Jessup. More
by markbrandt
August 05, 2024
Sean Tisdale and Ron are the BEST EVER! !! Love them. They take such great care of me always can’t recommend them enough Lisa Coleman !! Love them. They take such great care of me always can’t recommend them enough Lisa Coleman More
by lisalimo
August 05, 2024
It was a very very good experience. It was timely. Professional all questions answered and the car looked great!! It was timely. Professional all questions answered and the car looked great!! More
by k3s3t3
August 05, 2024
I have been waiting over 2 months to get my car fixed and still haven’t got it fixed. Very frustrating still haven’t got it fixed. Very frustrating More
by usmcnbccwo3
Employees Worked With
