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Jessup Auto Plaza
Cathedral City, CA
1,393 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,393 reviews
August 06, 2024
Charlie Davis was a pleasure to work with , Made the buying experience what I feel it should be , a pleasure . Would recommend Jessup and Charlie to anyone in the market for a Cadillac . buying experience what I feel it should be , a pleasure . Would recommend Jessup and Charlie to anyone in the market for a Cadillac . More
by deetile
Verified CustomerEmployees Worked With
Charlie Davis
August 06, 2024
I appreciated the service but they said it would take a few hours and it took most of the day. few hours and it took most of the day. More
by maborchard
August 06, 2024
Quick response on updates, Long, wait times for Products. Service manager a lot of help Service manager a lot of help More
by stapia10
Employees Worked With
August 06, 2024
Stan and the service techs did a fantastic job. They even gave me a heads up on possible issue i may have down the road. Dan Jessup, the 3% fee for credit card use was a big disappointment. thi They even gave me a heads up on possible issue i may have down the road. Dan Jessup, the 3% fee for credit card use was a big disappointment. this is a tax write off...the cost of doing business. this is not your opportunity to make more revenue... very disappointed with your greed. More
by mlfournierpsca
Employees Worked With
Stan service dept
August 05, 2024
Jessup is always great with keeping the customer informed on updates during auto service. Dan is excellent and kept me updated and went out of his way to help with discounts coupons that had been mailed to on updates during auto service. Dan is excellent and kept me updated and went out of his way to help with discounts coupons that had been mailed to me. Rides were offered although I didn’t need one. My car was a 2008 and has always been serviced by Jessup. It’s been an amazing car with amazing service always! Thanks, Michael Kinman More
by mkinman917
Employees Worked With
Danial
August 05, 2024
Extremely poor customer care attitude. . I have been using this dealership for over 20 years without any issues. This visit was very cold and unwelcoming.. . I have been using this dealership for over 20 years without any issues. This visit was very cold and unwelcoming.. More
by bioterritories
Employees Worked With
Some woman I did not catch her name
August 05, 2024
Brandi answered all my questions and was very knowledgeable. Brandi made it easy and let me know what the next recommended service was and how much it would cost. knowledgeable. Brandi made it easy and let me know what the next recommended service was and how much it would cost. More
by oscar78carbajal
Employees Worked With
Brandi
August 05, 2024
Handled my routine maintenance quickly advising me I needed to replace my tires before my cross country drive. Went above and beyond removing an old stain that was on the drivers seat back. I always go needed to replace my tires before my cross country drive. Went above and beyond removing an old stain that was on the drivers seat back. I always go to Jessup to have my car serviced More
by joan92262
Employees Worked With
Daniel Mejia
