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Jessup Auto Plaza
Cathedral City, CA
1,546 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,546 reviews
September 21, 2024
My first service experience was awful! i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would h i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would have went somewhere else. 1 month after part was ordered i called to see if the part came in and i was advised the part has been there for 3 1/2 weeks , no one from Jessup called me to make an appointment. i had to call i was told the only person that can help me was my service advisor. unfortunately my advisor was busy i called 7 times and drove down their was 3 service advisors that were sitting there with no customers and they still couldn’t help me. i called the service manager Ron 5 times left 3 detailed message requesting a call back and he never called me back. after they install the part i will never go back k there. Jessup cadillac does not value their customers time More
by GINARASMUSSEN262
Verified Customer
September 21, 2024
all went good best chevy and GMC dealer in the valley local and friendly clean place local and friendly clean place More
by shebop97
September 21, 2024
My service was the best David And Savanah Did an awesome job with my hummer good job jessup!! job with my hummer good job jessup!! More
by mariogtz69
Employees Worked With
September 21, 2024
Easy to work with, did it all on the internet. They offered me a great deal without ant haggling. They offered me a great deal without ant haggling. More
by lsklein16
Employees Worked With
September 21, 2024
great service and very helpful with what needed to be done. Will bring in for future service done. Will bring in for future service More
by r8erjan
Employees Worked With
September 21, 2024
Everything was great with the exception of someone trying to sandbag out first responders rebate. But John carlise got everything straightened out and we made the deal. Good experience to sandbag out first responders rebate. But John carlise got everything straightened out and we made the deal. Good experience More
by fern73
September 20, 2024
I always enjoy coming to Jessup. Great clean environment! Waiting area is comfortable and clean! Great clean environment! Waiting area is comfortable and clean! More
by Isabel
Employees Worked With
September 20, 2024
Sean was very helpful everything went Great. We had no problems the car was completed quickly. Sean explained that everything went Great and we had no problems. We had no problems the car was completed quickly. Sean explained that everything went Great and we had no problems. More
by BOB.BOWMAN74
Employees Worked With
September 20, 2024
Stan and Ron have gone above and beyond on everything needed for my LYRIQ. They are the best service people I have ever worked with. Stan is fantastic! needed for my LYRIQ. They are the best service people I have ever worked with. Stan is fantastic! More
by Buster1234
