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Jessup Auto Plaza
Cathedral City, CA
1,394 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,394 reviews
August 09, 2024
Very slow. I arrived 20 minutes early and waited 40 minutes passed my scheduled time. Need more smiling faces, pump up the customer service. Thanks for the U I arrived 20 minutes early and waited 40 minutes passed my scheduled time. Need more smiling faces, pump up the customer service. Thanks for the Uber. More
by SAL.CAVAZOS
Verified CustomerEmployees Worked With
August 09, 2024
Excellent was able to do everything over the phone. Walked in, sign the paperwork, pick up the keys and drive away with a smile on my face.thanks Don Kennedy Walked in, sign the paperwork, pick up the keys and drive away with a smile on my face.thanks Don Kennedy More
by donaldjkjr
Employees Worked With
Genaro Bautista
August 08, 2024
Jessup is a nice dealership facility. Everyone in the service department and in the parts department are pros! Very good customer experience at this dealer. Everyone in the service department and in the parts department are pros! Very good customer experience at this dealer. More
by timmielcarek
Employees Worked With
August 07, 2024
Very easy to deal with. Its the best auto buying experience..got the car clean up and ready to go. Its the best auto buying experience..got the car clean up and ready to go. More
by ARTYILANO
Employees Worked With
Other Employees :
Nicholas Magana
August 07, 2024
Great service! !! The service tech (sorry, can’t remember his name) that was assigned to help me, did an outstanding job. Thanks!!! !! The service tech (sorry, can’t remember his name) that was assigned to help me, did an outstanding job. Thanks!!! More
by sylspec
Employees Worked With
August 07, 2024
I bought my vehicle with a defect and took it in several months later. Dropped off my vehicle and took 6 hours for the tech to even look at my car! They ended up not having the part. I was advised, “for my months later. Dropped off my vehicle and took 6 hours for the tech to even look at my car! They ended up not having the part. I was advised, “for my convenience”, to take my car elsewhere, closer to home. I went to Dutton and they took care of me right away. Sad since I bought 2 vehicles from this dealer within a 6 month time frame and was getting ready to purchase a 3rd. Was hoping they would try to keep my business. Would have been happy with a loaner until the part came in but warranty wouldn’t have covered it. As a courtesy, I feel like the dealer should have tried harder considering I bought the vehicle with this problem. More
by JACKIEDELEON
Employees Worked With
Other Employees :
Our salesperson, Carlos, is AMAZING!
August 07, 2024
As always, tech Supervisor Rich Rivas is superb in his expertise and knowledge of Cadillac technology. expertise and knowledge of Cadillac technology. More
by bigmanmike1956
Employees Worked With
August 06, 2024
Great service and great staff, everyone of the staff members were very polite and professional. members were very polite and professional. More
by JDUTEL71
Employees Worked With
August 06, 2024
Service Department always delivers. They under promise and over deliver. I'm always satisfied when I bring my vehicle in for service at Jessup. They under promise and over deliver. I'm always satisfied when I bring my vehicle in for service at Jessup. More
by Jeff B.
Employees Worked With
August 06, 2024
Great service team and great service provided my go to dealership for all my GM needs. dealership for all my GM needs. More
by Jose224
Employees Worked With
