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Jessup Auto Plaza
Cathedral City, CA
1,394 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,394 reviews
Verified Customer
August 13, 2024
I did not care for the changes in the waiting room. Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to ren Also, I found out that is if your app is after 10:00 and the work cannot be done then the work is carried over to the next day. I was required to rent a car. If I had known this, I would have scheduled service earlier to avoid the extra expense of the car rental. The problem I have is with the person that scheduled the service. More
by symphonybassets
Employees Worked With
August 13, 2024
The salesperson was very helpful in letting me see the different options available. The sales manager was also quite helpful in getting the financing all set up. Overall, a great experience! different options available. The sales manager was also quite helpful in getting the financing all set up. Overall, a great experience! More
by manningb57
August 12, 2024
Actually, Sergio was my repair person. He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came He was busy with someone else, and Daniel got me registered into the system. The technician couldn't find out why my Service Vehicle Soon light came on, but they suspect a module on my electric car is failing. They did the software update that was pending. However, three days after getting the car back, the Service Vehicle Soon light came on again. I called Jessup this afternoon. I'm waiting for a call back. More
by kurtjacobo
August 12, 2024
It appeared the service department didn't understand the question/complication with the charging issue I am experiencing and they now need to take it to a higher level. question/complication with the charging issue I am experiencing and they now need to take it to a higher level. More
by robert@robertkalin.com
August 12, 2024
Daniel was very professional and helpful by letting me know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! know about using my GM points and was able to give me AAA discount. Thank you so much Daniel!!! More
by rseifert7
Employees Worked With
August 12, 2024
Went in to have service but end up leasing a new Chevy TrailBlazer RS the dealership is always over the top TrailBlazer RS the dealership is always over the top More
by brucebarrett1
Employees Worked With
August 10, 2024
Excellent service and care. Cost was appropriate. Vehicle was ready when promised. Sean is an excellent service writer. Cost was appropriate. Vehicle was ready when promised. Sean is an excellent service writer. More
by jgartenshuman
Employees Worked With
August 09, 2024
It’s always a pleasure working with Melissa Miller. She’s always on top of the game and keeps me updated. Thank you till next time She’s always on top of the game and keeps me updated. Thank you till next time More
by M Saenz
