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Jessup Auto Plaza
Cathedral City, CA
1,549 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,549 reviews
October 02, 2024
Very responsive and kept appraised of the status of my vehicle in for service and a tonneau cover installation. vehicle in for service and a tonneau cover installation. More
by pjcone12
Verified Customer
October 02, 2024
Awesome job on my vehicle, new tires on my car and service, my thank you Daniel you were awesome! service, my thank you Daniel you were awesome! More
by gottavi
October 01, 2024
I am always well taken care of by both the service technician, Melissa Miller and Braulio Rodriguez. technician, Melissa Miller and Braulio Rodriguez. More
by AUBURN1109
October 01, 2024
The staff is all very professional. Just ordered a cadillac from Charlie Davis. Sean our service manager is the best!! Just ordered a cadillac from Charlie Davis. Sean our service manager is the best!! More
by dpatricia_2
September 30, 2024
Although the wait was long, I enjoyed seeing the fantastic cars in the waiting area and I had things with me to keep me busy. fantastic cars in the waiting area and I had things with me to keep me busy. More
by PATTIBLISSETT
Employees Worked With
September 30, 2024
Sean was great. He remembers me, my car and its issues. He is friendly and efficient. I feel like I have a friend at the dealership. I feel the same about Anderson, He remembers me, my car and its issues. He is friendly and efficient. I feel like I have a friend at the dealership. I feel the same about Anderson, the salesman who sold me the car. More
by Marv
Employees Worked With
September 30, 2024
great dealership, been coming there for years. Good service department. One suggestion would be to get cars being picked up out of service sooner. Once payment is done, I have often waited betw Good service department. One suggestion would be to get cars being picked up out of service sooner. Once payment is done, I have often waited between 10 to 15 minutes standing outside for my car. Several times staff has had to go looking for it. More
by cbgardnhound
September 30, 2024
Stan is always very helpful. Unfortunately manufacturer (GM) supply and back orders have caused several significant delays. Unfortunately manufacturer (GM) supply and back orders have caused several significant delays. More
by awstrickler
September 30, 2024
Great work- however connection issues with the insurance company caused a week delay in getting my car back even though it was finished! Also, my spare tire was not put back in the storage area, it was lef company caused a week delay in getting my car back even though it was finished! Also, my spare tire was not put back in the storage area, it was left in my trunk and after I drove the car a day, an alert light came on and I had to go back to get it reset. More
by michele16
