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Jessup Auto Plaza
Cathedral City, CA
1,395 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,395 reviews
August 23, 2024
I've had a lot of cars in my lifetime, and I have to say that Sergio is one of the best service advisors I've had. He keeps me updated on the progress of my vehicle any time it's in for service and follows that Sergio is one of the best service advisors I've had. He keeps me updated on the progress of my vehicle any time it's in for service and follows up after service to be sure things are working as expected. He's great! More
by bradleykward
Verified CustomerEmployees Worked With
August 23, 2024
This is the fourth car I purchased with Nelson. He is the greatest. I go in, there is never any hassle, everything is always ready to go. He is the greatest. I go in, there is never any hassle, everything is always ready to go. More
by wesley18
August 23, 2024
Satisfied with the service. I have been bringing my truck here for over 10years. Daniel is good to work with. I have been bringing my truck here for over 10years. Daniel is good to work with. More
by clarkr
Employees Worked With
August 23, 2024
Sean continues to impress. I am very satisfied with his level of service. Always goes the extra mile to make sure my experience is a good one. I am very satisfied with his level of service. Always goes the extra mile to make sure my experience is a good one. More
by JPFORFRIENDS23
August 23, 2024
The Jessup service department is excellent! I am very satisfied with Sean and the other service advisors. I am very satisfied with Sean and the other service advisors. More
by jackiesuitt
August 22, 2024
Exceptional, friendly staff. Showroom areas were clean & well maintained. Though I've noticed my last couple service visits, no more coffee. Not even an overpriced vending machin Showroom areas were clean & well maintained. Though I've noticed my last couple service visits, no more coffee. Not even an overpriced vending machine? At least the TV & chairs are still around LOL More
by EBRANSON01
Employees Worked With
August 22, 2024
Stan went above and beyond to help us that day when we had special health needs that needed to be addressed. Thank you Stan, you were awesome! had special health needs that needed to be addressed. Thank you Stan, you were awesome! More
by 16palms
Employees Worked With
August 22, 2024
I would recommend it but . .. tell them you don't actually have much of a waiting room -- no coffee. So if they are going to use you, plan to leave the car. .. tell them you don't actually have much of a waiting room -- no coffee. So if they are going to use you, plan to leave the car. More
by RREDUX9
Employees Worked With
August 22, 2024
Amazing service and communication. I will definitely be coming back for future services. Thank you I will definitely be coming back for future services. Thank you More
by mreddiejimenez
Employees Worked With
Other Employees :
Eddie Jimenez
August 22, 2024
Brandie has been my service advisor for years. She is always attentive, polite, and very helpful. She works hard to get my car’s issues resolved, and is an excellent liaison between me, as the c She is always attentive, polite, and very helpful. She works hard to get my car’s issues resolved, and is an excellent liaison between me, as the customer, and the service technicians. I highly recommend Brandie! More
by JIMSALSANO
Employees Worked With
Other Employees :
Steve Moore
