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Jessup Auto Plaza
Cathedral City, CA
1,398 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,398 reviews
August 29, 2024
I had the greatest experience. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. Melly, was a big help with me being there I thank her so much for her help. She is kind of generous we need more people like that. I again thank you. More
by ALFREDSCOTT31
Verified CustomerEmployees Worked With
August 29, 2024
Great service from Sean Tisdale, got issue fixed on my new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! new Cadillac quickly, very communitive. Glad I was able to get in and out quickly and the Cadillac was washed YA!!! More
by Richard
Employees Worked With
August 29, 2024
I like Melissa, she’s really nice and helpful. She helps me feel valued and makes sure my car is done right. She helps me feel valued and makes sure my car is done right. More
by njensen1972
Employees Worked With
August 28, 2024
Daniel was terrible with communication after vehicle drop off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron wa off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron was much better at communicating with us. We appreciated Ron’s efforts and assistance. We’re hoping our vehicle doesn’t have any further problems. More
by JMC
August 28, 2024
Absolutely fantastic experience! Ramiro was extremely extremely knowledgeable and professional. He made myself and my son feel very much at home and comfortable through the entire p Ramiro was extremely extremely knowledgeable and professional. He made myself and my son feel very much at home and comfortable through the entire purchase experience. We could not be more happy with the Jessup Family experience. More
by Anthony@marino.net
Employees Worked With
August 28, 2024
sean is best i ever worked with. he is considerate, infomatve and professional. just love him he is considerate, infomatve and professional. just love him More
by circleusa
Employees Worked With
August 28, 2024
I've worked with Daniel several times. He is always professional, helpful and provides good advice. He is always professional, helpful and provides good advice. More
by jerdman46
Employees Worked With
August 28, 2024
Daniel provides a great customer service and explains everything detail you need to know about your car's service. I would recommend him and Jessup Auto as well. everything detail you need to know about your car's service. I would recommend him and Jessup Auto as well. More
by KARLA.TRIBULSKI
August 28, 2024
The dealership was great, friendly staff. Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash in my engine has and I had less coolant in my reservoir than when I got there. My reservoir was reading below the minimum line when engine is fully cooled down and barely above the minimum line when at operating temperature. Id say that's the only thing I didn't like. I don't want to have to drive all the way back to the dealer to get that fixed but I also don't want to spend money to buy extra coolant just to top it off. More
by mylesbakos97
Employees Worked With
August 28, 2024
Brandie is amazing! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! More
by crosem0814
Employees Worked With
