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Jessup Auto Plaza
Cathedral City, CA
1,399 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,399 reviews
September 02, 2024
It was a amazing everything was done over the phone! Abraham and Mo were very polite and professional! Thank you guys!! Abraham and Mo were very polite and professional! Thank you guys!! More
by Angelbarreras
Verified Customer
September 02, 2024
I recently had the pleasure of interacting with Jessup Auto Plaza, and I cannot say enough about the exceptional customer service I received. From the moment I entered the dealership, I was treated with t Auto Plaza, and I cannot say enough about the exceptional customer service I received. From the moment I entered the dealership, I was treated with the utmost respect, care, and professionalism. The team at Jessup Auto Plaza went above and beyond to ensure that my needs were met. The team was willingness to go the extra mile. They took the time to understand my situation and provided thoughtful, personalized solutions that exceeded my expectations. What truly stood out was Mario's customer service and particularly making sure our son (9) felt included and part of the process. This level of attention to detail and dedication to customer satisfaction is rare and greatly appreciated. More
by ekbirdca
August 31, 2024
Bought a new car and later received service Very impressed My partner recently had a very similar experience Many thanks Will return when in desert impressed My partner recently had a very similar experience Many thanks Will return when in desert More
by kjhanson
August 31, 2024
Wonderful personal, prompt service. Great inventory. Patient explanations of auto technology to us old folks buying a new car! Great inventory. Patient explanations of auto technology to us old folks buying a new car! More
by elainehill330
August 30, 2024
Jessup made his scheduling process easy. I got there and they checked me in on time. They had my car ready within a couple of hours. It was hasslefree. I got there and they checked me in on time. They had my car ready within a couple of hours. It was hasslefree. More
by JSTEPP1961
Employees Worked With
August 30, 2024
Melissa goes out of her way to keep me updated on the status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. More
by gregorycourter
Employees Worked With
August 30, 2024
Consistent good service. Service advisors explain work being done clearly and understandably and keep customers apprised of status. Service advisors explain work being done clearly and understandably and keep customers apprised of status. More
by peteradicarlo
August 30, 2024
Second vehicle purchased through Jessup and both times went very smoothly! First complaint, the front license plate bracket should have been installed prior to pickup and the finance department shouldn’t went very smoothly! First complaint, the front license plate bracket should have been installed prior to pickup and the finance department shouldn’t assume you want every top of the line extended warranty based on the price of the vehicle! That added a years worth of payments padding your revenue More
by ronguay60
August 30, 2024
Trustworthy and far beyond competent. The best service. Usually on time or ready before promised. The best service. Usually on time or ready before promised. More
by twocaddad
Employees Worked With
